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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 442 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 442 reviews
  • Rated 5 out of 5 stars

    Excellent, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase went smoothly. The price was right. The phone seems to be working correctly. At least I have not found anything wrong with it except: 1. the screen colors are weak. My previous S9 had dense bold colors this one has weak almost pastel colors. I don't like that. And 2. the fingerprint sensor stinks. It can take 5 or 6 tries to get it to recognize my fingerprint. My old S9 never took more than 2 tries. These two things constantly annoy or dissatisfy me. The color thing annoys me because the event colors in Google Calendar are not easy to distinguish from each other. The red and orange look the same and the two greens look the same. I recommend it but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever used. camera quality is superb. Build quality is very nice. Size is very good. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. It has a clear monitor. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade ive done. Love the quality of the pics and slim light feel of the phone. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, looks beautiful super fast and efficient. Plus camera quality is top tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone if u dont like to have the ultra this one is just like it but of course with out the pen which i do t mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very similar to the S22, except bigger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking my Samsung Galaxy S22 was going to crash cuz the battery was draining faster than normal, other than that I was very happy with my S22. Switching to this model, there's nothing new that makes me happy. It's bigger so doesn't fit well into my small to average size female hands, and the camera doesn't at all seem to be any better, so it was almost a waste of my money & these phones aren't cheap! it works fine though, just seems basically the same as my S22.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations SandraS, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25+. We appreciate your constructive input as we improve our product line. The Galaxy S25+ is a significant upgrade from your previous device, the Galaxy S22. It features a much faster Snapdragon 8 Elite chip, significantly better battery life with a larger 4,900 mAh battery, and a brighter 6.7-inch QHD+ display. It offers 12GB of RAM compared to the S22's 8GB, improved cameras, faster 45W charging, and a more modern, durable design. The Galaxy S25+ camera is a notable upgrade from the S22/S22+ due to the ProVisual Engine for improved image processing, 8K video at 30fps (up from 24fps), and a 12MP front camera (up from 10MP). While the main hardware (50MP) is similar, AI features and better low-light performance provide a sharper experience. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition. Good batterry lifeworth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jayden

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my dad because he is not an apple user, but he really likes his new phone. Samsung is knows for great photo quality and my dad lo es that part. Definitely it was a great gift purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite a beautiful phone and customer service was excellent . I always shop at best buy for you can never go wrong with their items they sell over there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iphone to android. Honestly i love this phone so much no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone good size long lasting battery and charges fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with excellent features to meet my needs. Looks good. Works well. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works well and pictures are nice. Get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It runs smoothly, has great ergonomics, and the screen is just awesome. The loud speaker (for phone calls) could use a lot of work, but that is the only drawback for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone definitely recommend great camera on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and the person from Best Buy helped me a lot and the phone working excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase. Powerful phone, great camera, UI is amazing. Storage is plentiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best you can get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for the price, love android especially the bew series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, fast and reliable. Good customer service. Chris helped me get a discount when i applied for credit card.

    I would recommend this to a friend
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