Customer Ratings & Reviews
- Model:
- SM-S936UDBAXAA
- SKU:
- 6612718
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Galaxy S25+ 256GB (Unlocked) as a great device with top-tier camera quality and great battery life. Many appreciate its lightning-fast processor and overall performance. The phone's size, ease of use, and design are also well-received.
This summary was generated by AI based on customer reviews.
Samsung -Galaxy S25+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my God. This seems a decent phone but the screen keep frozen up whenever I am using it. I can open an app and while using it, it freezes and can only close it and reopen the app. Sometimes, I have to restart the phone all over again
I would recommend this to a friendBrand response from Samsung
Posted .Hey GinetteC, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to assist you with the freezing you mention experiencing with your device. We have a great article available to assist you titled "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy s25
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good,enough storage, love the aI,better then the s24 plus i got lase year
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent customer services, and we qualify employees
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I especially live the camera and its features.
I would recommend this to a friendS25 plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good phone if you are looking at good price and good phone
I would recommend this to a friendSamsung 25+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is same as old phones no news no happy for a new phone and paying a $$$$$ I am feeling using my old one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Silvia, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy S25+. We value your thoughts as we strive to improve the functionality and performance of our product line. Without having more details available regarding what you may be experiencing with your device and without being able to probe further, I suggest reaching out to Support if you would like further assistance. Thanks for being a faithful Samsung customer. - Debra
Messaging app is trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very annoying. Feels big and clunkier. Camera is great and it has a lot of cool photo editing features. Text messages are really frustrating. I miss being able to mute messages now I have to go into settings on the phone each time. And the function doesn't even work that well I still get notifications for messages for which I have notifications turned off, and then it will randomly stop notifying me like it was supposed to be doing in the beginning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NadiaB, thanks for taking the time to review your Samsung Galaxy S25+. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. When muting specific message notifications on your Galaxy S25+, you can either mute a conversation within the messages app or enable "Do Not Disturb" with specific settings for calls and messages. Feel free to check out, "Control notifications on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your notifications. If you have any questions or if you would like any further assistance after, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Happy with my purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my cell phone Hopefully that I can win $400 gift card
I would recommend this to a friendGreat phone!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You might want to consider buying it new, just to be safe. You never know what you might end up with when it's used.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Markos, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S25+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. If you would like to provide additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Support. We'd love to hear more from you! Thank you for being a treasured Samsung customer. - Debra
Phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No a good experience in this store just try to sell with out giving full details of price and Product
I would recommend this to a friendOpen box cell phone, not cleared of prior owners i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box, as best buy low amount of staff did not have time to stock the shelves from when the truck came in days before and i was doing as exchange within 12 days due to speaker problems. The open box, i leaned the next day, was never cleared of
No, I would not recommend this to a friendDon’t buy from bestbuy.com
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could tell you about the phone, but I never actually received it. Best Buy decided to ship me an empty box then I opted to pick it up in store which was delayed twice and the customer service had no sense of urgency or any inkling of care. If any of you have ever tried to make a phone call to Best Buy you might be aware that it is next to impossible. If you don’t know the keywords or phrases to say to get connected to an actual person. By the second delay, any patient I had left was gone. For those of you thinking about ordering online, don’t. Just go in a store.
No, I would not recommend this to a friendFor the price everything should work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone if it worked properly? I tried 3 S25 plus phones and all had the same issue with the Auto capitalizing not working. I took this phone to 2 repair shops and the geek squad and not 1 place could fix this issue?
No, I would not recommend this to a friendBuyer beware. Shop elsewhere.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT order this during this sale. You will not get your package and theyll claim it's lost. Save yourself and shop elsewhere
No, I would not recommend this to a friendHorrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend there service they didn't even send me the phone instead a charger in a phone box.
No, I would not recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the service provided inside the store Best Buy and purchase. I love my new phone so much! Customer service was excellent! Thank you ZANE! You are the Best one employee!
I would recommend this to a friend