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Customer Ratings & Reviews

Your price for this item is $859.99

Customer reviews

Rating 4.7 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S25 256GB (Unlocked) for its awesome overall performance and perfect size. Many appreciate the camera quality and good battery life, while others find the color and sleek design appealing. The phone is also praised for being intuitive and easy to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 5 out of 5 stars

    Easy to carry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy and smooth, good to use for business/work purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a surprise for my husband he loved it i got a deal compare from samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery usage is great only have to charge once a day. Easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good priced phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Samsung phone. Better quality for the price of similar competitors’ products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom is happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung all the way the color is amazing my mom love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Switched from iphone 13 for using it about 3 years. Got this for the smaller screen size. Would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Order Gets Lost In Transit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung Galaxy S25 on best buy online since it was on sale and I really needed a phone. It was initially promised to arrive in 5/29/25, then I'm. 6/2/25, then it was supposedly "Lost In Transit". I ended up going to a physical best buy store to follow up on my order which is why I discovered that my phone was somehow lost while being shipped to me. I could t just cancel and re-order the same phone since the promotion/sale was no longer available by the time I followed up at the store. For this reason, I ended up having to buy a different phone that was not on sale at the physical store since I really needed a phone. According to best buy, they work with UPS in getting their products shipped and that this situation has happened in the past where packages gets lost in transit. I feel scammed and displeased that I don't think I can trust purchasing order online at Best Buy since the likelihood of the item being lost is high (especially if the product is on sale and has a good deal for some reason it gets lost in transit). So buyers, be very careful what you purchase online from Best Buy as it could easily get lost and you not receive your well anticipated product that you purchased!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint reader non-functional. Do not buy this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy RandyC, thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy S25. We appreciate your feedback as we strive to improve the design and functionality of our product line. Please take a moment to check out, "Use the fingerprint sensor on your Galaxy phone or tablet" and "Samsung phone is not recognizing fingerprints" to help you resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

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