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Customer Ratings & Reviews

$779.99
Save $320
Comp. Value: $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 168 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S25 Edge 256GB (Unlocked), especially its camera quality and overall performance. The phone's size and battery life are also well-received, with users finding the screen size great and the battery life outstanding. Additionally, customers appreciate the fast processor and sleek design. There were no cons mentioned about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-168 of 168 reviews
  • Rated 4 out of 5 stars

    Unlocked cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, unlocked, and easy to use. Like the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent service and good knowledge of product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buying new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve who was the salesman was OUTSTANDING AND INFORMATIVE.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I Blindly Trusted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid cellphone, but BestBuy personnel did not make me aware that it has a battery good enough for cellphones of early XXI century. This Samsung has a battery not even reaching 4,000 miliamps. I not only constantly look for outlets to plug it in, but I turn the cellphone off and on again an hour later to check on e-mails, messages, or search on something. Then, on again and off again an hour or two later. Every day, this is my life with this Samsung cellphone that I purchased at Best Buy blindly counting on Best Buy personnel advising me correctly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GeeJay, we appreciate your feedback on your Samsung Galaxy S25 Edge. We know how important all-day battery life on your device is to you. This device is designed with an intelligent battery that will learn your usage habits after a short period of time and adjust the consumption accordingly to maximize the battery life. This is accomplished faster by using your device as normal, and allowing the battery to drain. We also have a few articles available online to help you maximize the battery life manually if you are not experiencing the adjustment as intended titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available through chat if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Discriminates agaisnt the disabled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store treats the mentally disabled like 3rd rate citizens and crooks. EVEN AFTER YOU PAID FOR YOUR ORDER!!!!!! Its impossible to steal what you just paid for. I'll never step foot in the West Simsbury CT Best Buy ever again and anyone with family or friends with disabilities I would recommend you dont either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disrespectful Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When dealing with the technician who we paid $50 to set up the phone. He was talking to his coworkers. Being disrespectful to my wife and I.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung edge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was garbage. It’s not worth $10 It wouldn’t keep anything stored

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why does this phone cost so much?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life, phone frequently freezes, and calls are dropped. Why is this phone so costly?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JohnM, thank you for your feedback on your Samsung Galaxy S25 Edge. We know how disappointing it can be when your device is not operating as intended or expected, and we would love to help you troubleshoot your frustrations. We have articles available to assist you with the battery life, freezing, and connection to your carrier at your convenience titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung