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Customer Ratings & Reviews

$1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 179 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the excellent overall performance, good camera quality, and outstanding battery life. They also appreciate its light, thin, and sleek design, along with its fast processor. However, a minor concern raised by some customers is that the phone can get a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-179 of 179 reviews
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone because good connection every where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 Edge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the S23, heavier than expected. Battery life is not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleswoman at the store was great and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so incredible. The camera is so good, and the battery too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone just wish it had a better battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone. Some improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Battery and camera are a bit lower then the top spec. But still very acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna buy this mobile if i win coupen fron the best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay. Nothing special for the price. Not much difference from my $300 phone, sorry to say. Cost me $900 on sale. Not even close to impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Time will tell. My last cell phone lasted 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent service and good knowledge of product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty phone but bad app optimization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone itself was pretty good and looked nice but ultimately returned it because some apps weren’t sending me my notification. Even though I allowed notification they just weren’t coming through. Plus gesture navigation controls were messing up during third party apps making them unusable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello OscarM, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy S25 Edge. We value your thoughts as we continue to improve the functionality and performance of our product line. When you're in a rush, you may not have time to unlock your Galaxy phone or tablet to open and dismiss all those notifications. The good news is that you can manage your alerts right from the Lock screen with your device's notification settings. Please feel free to check out, "Control notifications on your Galaxy phone or tablet" and "Control app notifications on your Galaxy phone or tablet" to help resolve what you've described to be experiencing with your notifications. If you would like any further assistance afterward, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Buying new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve who was the salesman was OUTSTANDING AND INFORMATIVE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, unlocked, and easy to use. Like the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery not that good .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is good but battery backup is very less. It does not end for a day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ASHISHG, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 Edge. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. Feel free to contact Support afterward if you have any questions or if you would like further assistance. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    I Blindly Trusted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid cellphone, but BestBuy personnel did not make me aware that it has a battery good enough for cellphones of early XXI century. This Samsung has a battery not even reaching 4,000 miliamps. I not only constantly look for outlets to plug it in, but I turn the cellphone off and on again an hour later to check on e-mails, messages, or search on something. Then, on again and off again an hour or two later. Every day, this is my life with this Samsung cellphone that I purchased at Best Buy blindly counting on Best Buy personnel advising me correctly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GeeJay, we appreciate your feedback on your Samsung Galaxy S25 Edge. We know how important all-day battery life on your device is to you. This device is designed with an intelligent battery that will learn your usage habits after a short period of time and adjust the consumption accordingly to maximize the battery life. This is accomplished faster by using your device as normal, and allowing the battery to drain. We also have a few articles available online to help you maximize the battery life manually if you are not experiencing the adjustment as intended titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available through chat if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Discriminates agaisnt the disabled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store treats the mentally disabled like 3rd rate citizens and crooks. EVEN AFTER YOU PAID FOR YOUR ORDER!!!!!! Its impossible to steal what you just paid for. I'll never step foot in the West Simsbury CT Best Buy ever again and anyone with family or friends with disabilities I would recommend you dont either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung edge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was garbage. It’s not worth $10 It wouldn’t keep anything stored

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 09011981mj, thank you for reaching out to share your experience using the Samsung Galaxy S25 Edge. Your candor is valued as we continue to make improvements on our product line to better align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing but without having any details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thanks for choosing Samsung! - Debra Samsung

  • Rated 1 out of 5 stars

    Disrespectful Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When dealing with the technician who we paid $50 to set up the phone. He was talking to his coworkers. Being disrespectful to my wife and I.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why does this phone cost so much?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life, phone frequently freezes, and calls are dropped. Why is this phone so costly?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JohnM, thank you for your feedback on your Samsung Galaxy S25 Edge. We know how disappointing it can be when your device is not operating as intended or expected, and we would love to help you troubleshoot your frustrations. We have articles available to assist you with the battery life, freezing, and connection to your carrier at your convenience titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung