Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SM-S731UZKAXAA
SKU:
10926719
$596.96
Save $53.03
Comp. Value: $649.99

Customer reviews

Rating 4.8 out of 5 stars with 354 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 354 reviews
  • Rated 5 out of 5 stars

    Phone Cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fitted and looks nice on my phone. It has a knob rest in rather than holding a phone when i want to watch a movie on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a reasonable price. Nice big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect. I didn't have any trouble to conect ed with the mobile srvice provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had to get used to it because he had an older Samsung model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and works as expected. The picture quality and overall is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PHONE.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Large screen. Fast processing. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very efficient im happy with my purcgase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 25fe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase will recommend.........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than I expected. The phones photo editing is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great Deal on this phone. It was on sale for a few days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, nice friendly people at the store. They were fast to help and get the right color phone that we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, color is beautiful, price was very affordable, overall, a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously win or for the fans. And how can win .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cellphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good cellphone, is faster, the price is good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's very intuitive and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disaapointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is disappointing. Every time it rings just trying to click on takes many tries, piece of junk. Wish i never bought it. You can't select a second ring tone for family just one for everyone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Gigi, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. However, there are some simple ways to get the touchscreen working again when it's frozen or unresponsive. Take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. The Galaxy S25 FE supports custom, individual ringtones for specific contacts, allowing you to differentiate callers. You can assign unique ringtones through the Contacts app by editing a specific contact, tapping "View more," and selecting a new ringtone. It also supports assigning ringtones to contact groups. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service store is best and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fone , the 256g would be better value for money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as I have had a Samsung Galaxy S21 Ultra and it is to the point where the old phone had too many issues and had to go. I replaced it with this phone thinking the battery life was really good based upon the specs. However, upon using it for 2 weeks I can say the battery life has been horrible. I have to charge this thing ever 20 hours and don't even use it much other than making calls or checking the time on it. Not running a bunch of apps or anything. So not sure if this is a defective phone/product or what, but not impressed with the battery life on it for the price. Photos are ok (not great, just ok). Screen size is good and feels good in my hands. That's about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brent, thank you for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25 FE. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. Feel free to reach out to Support if you have any questions or if you would like any further assistance afterward. Thanks for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was very good, the customer service lady was very nice and humble

    I would recommend this to a friend