Customer Ratings & Reviews
- Model:
- SM-S731UZKAXAA
- SKU:
- 10926719
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
to a friend
Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was very good, the customer service lady was very nice and humble
I would recommend this to a friendToo much AI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many things I don't understand, Wants me to sign in to Google account which I don't use. I have AT&T.
No, I would not recommend this to a friendTo much trouble to try to figure out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was to hard to use and set up. Need to send back, have gone back to using old phone even though it is older and slower.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DavidN, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy S2 5FE. Getting acquainted with a new device can feel daunting at times. We get it! We offer a plethora of resources to help our customers make the transition as seamless as possible. We currently have product manuals, software updates, interactive simulators, and video tutorials online that are available to you. Feel free to check those out when you have the time. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
Galaxy S25 FE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the phone is good ,but batery lose the charge very fast
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey GilbertoG, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy S25 FE, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Probably the most durable as i've owned.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TaylorS, thank you for taking the time to share your experience with using the Samsung Galaxy S25 FE. We appreciate your constructive input as we improve our product line. Your satisfaction motivates us to continue delivering the best quality products. If you would like to share additional feedback with us regarding your experience or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Great device but wait for sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. Itt feels and looks premium. Especially when you get it on sale! The Navy color is very nice. The phone runs smoothly and this is the first Exynos I have had that does not overheat. I just wish they made an FE phone in a smaller size, sort of like the Galaxy S25 size. It is a shame that with Samsung, in order to get a nice small phone, you must pay $799. Where are the mid-range pocket-able devices? Maybe at Google (Pixel 9a) and Apple (16e)? Motorola Edge too I guess?
I would recommend this to a friendSlow to load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is much slower to load than my S20. I would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey EricaB, thank you for sharing your thoughts with us about your experience using the Samsung S25 FE. Your constructive feedback allows us to make improvements on our devices. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Very dissatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product not as expected. Difficult to get tech support to resolve issues with set-up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Boaz, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 FE. We value your feedback as we continue to make improvements on the functionality and performance of our product line. We realize that transitioning to new devices may be a bit overwhelming so we do offer a plethora of resources online to assist you. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review to help you become better acquainted with your device. If you would like additional assistance after checking those resources out, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Rather gave free phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and returned it since Verizon is giving up much better phones for free
No, I would not recommend this to a friendGreat Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife as a Christmas present and she loves it, said it's the best phone she's ever owned, and she's owned many. If their were a local cell phone cemetery the majority of plots would be dedicated to her discarded devices.
I would recommend this to a friendNew phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item because i really needed it and it works great
I would recommend this to a friendPhone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its great . Dont have any problems . I like it
I would recommend this to a friendMy cell phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Galaxy 25FE..is awesome. I'm so glad i went to Best buy..customer service was good. He explained all this cell phone could do and more. Yes I'm still learning but i wouldn't trade this phone in for nothing. I'm very happy!
I would recommend this to a friendOwner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had better phones for half the price of this phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HubertG, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy S25 FE. We value your candor as we continue to improve the functionality and performance of our product line. If you would like to share additional feedback with us regarding your experience using the Galaxy S25 FE or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thanks for being a valued Samsung customer. - Debra