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Customer Ratings & Reviews

Model:
SM-S731UZKAXAA
SKU:
12318708
$579.99
Save $70
The comparable value is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 554 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the excellent camera quality. They specifically highlight that the camera quality is top-notch. There were no significant cons mentioned by customers regarding this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 554 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. I am enjoying using it. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone. I don't love it but the price was right. I haven't used the camera that much. I'm going on a trip to Hawaii. So we will see!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Sales people were very helpful during the purchasing process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cost for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great bargain. Based on cost and its apps and configurements it is the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U[grade from s20 FE to s25 FE 128G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded phone from a Galaxy s20 FE 128GB and the changes made are very good. There are lots of new features and easy to use. The Data transfer done by Best Buy worked perfectly and recovered all photos, Apps and everything needed to use the phone right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 FE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Pick up process was flawless. Battery life is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Chigoziri

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom and she absolutely loves it. She said she loves the features and network is very fast!. Would recommend to get for a loved one, value for your money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 FE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone thus far. Recommended by the staff for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy and arrived quickly. Like the screen size and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it all done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Samsung that honestly is a necessity for budget phones. Anything lower in RAM then this 8g is too small and you'll find yourself returning whatever you buy to this or something more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - good buy for money Great brand works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone, I only waited 6 minutes, the entire process (waiting, phone selection, purchase) only took 15 minutes! I've already been a Samsung user so I knew what to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phone Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been a great gift for someone special. The new design is pretty sleek and elegant. Thank you very much for the smooth service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at great price! Only $550 for 256 gigs of ram

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best ever and i recommend you give them a trial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 FE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and the Android platform. If you feel the same, this phone cant be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so beautiful easy to use I’m very happy with this purchase…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 FE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Only thing i don't like is when there are message notifications, it doesn't say who from. You have to go into the messages.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as I have had a Samsung Galaxy S21 Ultra and it is to the point where the old phone had too many issues and had to go. I replaced it with this phone thinking the battery life was really good based upon the specs. However, upon using it for 2 weeks I can say the battery life has been horrible. I have to charge this thing ever 20 hours and don't even use it much other than making calls or checking the time on it. Not running a bunch of apps or anything. So not sure if this is a defective phone/product or what, but not impressed with the battery life on it for the price. Photos are ok (not great, just ok). Screen size is good and feels good in my hands. That's about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brent, thank you for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25 FE. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. Feel free to reach out to Support if you have any questions or if you would like any further assistance afterward. Thanks for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good upgrade from the A series.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced a A53 5G. Nice upgrade. Like the wireless charging capability. I was looking at getting a A56, but with the discount decided to go with this.

    I would recommend this to a friend