Customer Ratings & Reviews
- Model:
- SM-S731UZWAXAA
- SKU:
- 10926680
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great Deal on this phone. It was on sale for a few days
I would recommend this to a friendSamsung phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, color is beautiful, price was very affordable, overall, a great deal
I would recommend this to a friendPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the phone, nice friendly people at the store. They were fast to help and get the right color phone that we wanted.
I would recommend this to a friendI love my phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone. It's very intuitive and easy to use
I would recommend this to a friendReview - Galaxy S25 FE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An okay product fit for the purpose intended. I recommend it for the low price.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BusinesssupporE, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy S25 FE. We appreciate your candor as we continue to make improvements on our product line to best suit the needs of our consumers. If you would like to share additional feedback with us regarding your experience or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Classy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fone , the 256g would be better value for money
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of changes from previous phone, so a big learning curve. No users' manual with phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there GailD, thank you for taking the opportunity to share your thoughts with us regarding your experience using the Samsung Galaxy S25 FE. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators online. Feel free to check out those resources when you have the time to become better acquainted with your new device. Let us know if you would like further assistance afterward by contacting Support. Thanks for being a devoted Samsung customer. - Debra
Disaapointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is disappointing. Every time it rings just trying to click on takes many tries, piece of junk. Wish i never bought it. You can't select a second ring tone for family just one for everyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Gigi, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. However, there are some simple ways to get the touchscreen working again when it's frozen or unresponsive. Take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. The Galaxy S25 FE supports custom, individual ringtones for specific contacts, allowing you to differentiate callers. You can assign unique ringtones through the Contacts app by editing a specific contact, tapping "View more," and selecting a new ringtone. It also supports assigning ringtones to contact groups. If you have any questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
BAD CHOICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have just kept my old phone. This is to hard to navigate
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there GayleM, thank you for taking the time to share our feedback with us about your experience using the Samsung Galaxy S25 FE. Your valuable input is appreciated as we continue to make improvements on our product line to better suit the needs of our customers. We realize that transitioning to new devices can feel a bit overwhelming. Have no fear! We have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online for your review. Feel free to check those out when you can and let us know if you would like any further assistance afterward by contacting Support. Thankyou for being a valued Samsung customer. - Debra
Too much AI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many things I don't understand, Wants me to sign in to Google account which I don't use. I have AT&T.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Tina, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch S25 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand that upgrading to a new device can often come with a bit of a learning curve. We currently offer a wealth of resources to help our customers make the transition as seamless as possible. We have device manuals, software updates, interactive simulators, and video tutorials online that are available online for your review that highlight your device and its features. Feel free to contact Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Galaxy S25 FE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the phone is good ,but batery lose the charge very fast
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey GilbertoG, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy S25 FE, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
To much trouble to try to figure out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was to hard to use and set up. Need to send back, have gone back to using old phone even though it is older and slower.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DavidN, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy S2 5FE. Getting acquainted with a new device can feel daunting at times. We get it! We offer a plethora of resources to help our customers make the transition as seamless as possible. We currently have product manuals, software updates, interactive simulators, and video tutorials online that are available to you. Feel free to check those out when you have the time. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
Paid for new, ended up with used.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone came with many viruses. I took to the Geek Squad with no improvement. Found private files that belong to someone else, I have been sick with the flu so have been unable to return the phone in the 14 day limit. What can I do now?
No, I would not recommend this to a friendPhone was a fake in a sealed box.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i opened the box there was a non functioning fake phone inside i went back to the store and they won't let me return it. They say i swapped it. I have spent @ $6000 at best buy in the last 3 years and will no longer shop there.
No, I would not recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Probably the most durable as i've owned.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TaylorS, thank you for taking the time to share your experience with using the Samsung Galaxy S25 FE. We appreciate your constructive input as we improve our product line. Your satisfaction motivates us to continue delivering the best quality products. If you would like to share additional feedback with us regarding your experience or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Slow to load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is much slower to load than my S20. I would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey EricaB, thank you for sharing your thoughts with us about your experience using the Samsung S25 FE. Your constructive feedback allows us to make improvements on our devices. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Very dissatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product not as expected. Difficult to get tech support to resolve issues with set-up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Boaz, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 FE. We value your feedback as we continue to make improvements on the functionality and performance of our product line. We realize that transitioning to new devices may be a bit overwhelming so we do offer a plethora of resources online to assist you. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review to help you become better acquainted with your device. If you would like additional assistance after checking those resources out, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Rather gave free phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and returned it since Verizon is giving up much better phones for free
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Overall performance
Great device but wait for sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. Itt feels and looks premium. Especially when you get it on sale! The Navy color is very nice. The phone runs smoothly and this is the first Exynos I have had that does not overheat. I just wish they made an FE phone in a smaller size, sort of like the Galaxy S25 size. It is a shame that with Samsung, in order to get a nice small phone, you must pay $799. Where are the mid-range pocket-able devices? Maybe at Google (Pixel 9a) and Apple (16e)? Motorola Edge too I guess?
I would recommend this to a friend - Pros mentioned:Overall performance
Great Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife as a Christmas present and she loves it, said it's the best phone she's ever owned, and she's owned many. If their were a local cell phone cemetery the majority of plots would be dedicated to her discarded devices.
I would recommend this to a friend