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Customer Ratings & Reviews

$1,659.99

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy S25 Ultra 1TB (Unlocked) for its overall performance and excellent camera quality in various lighting conditions. Many appreciate the high storage capacity and great battery life. The fast processor and other great features are also well-received. There were no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Rated 4 out of 5 stars

    Getting to know you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very adaptable to your likes and needs. But people need to becaware of its larger size not fitting into most cargo pants pockets. Also cannot seem to get the voice actuvated text to do punctuation cues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S25 Ultra has the option for 1TB internal memory which is why i decided to purchase. It has a high refresh rate, UI is smooth, and it hangs with high end phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Reliably fast for multiplayer gaming and super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is excellent, item delivered on time. No hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ThurstonTennisPlayer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The real problem was that BestBuy imposing returning fees for this S25 Ultra Galaxy. This one was on discount for @$50 off, but because the returning fees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Charles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cool phone to used with trust of durability with great life span

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It serves it purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 1 Gig and It serves it purpose. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment and pictures are been taken way much better than Apple device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have undoubtedly made this year, the phone is released with a good capacity and at an excellent cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not smooth performance if using several apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung since 2020. My Samsung Galaxy Note 20 died, so I purchased this one. Move all of my data and apps. I use several apps and have 1 TB of storage. But I can see this phone hangs sometimes, I am not expecting this to hang. And after my purchase price went down, but I didn't get a price match, because no agent was available to chat at that time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Vishal, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Feel free to contact Support afterward if you have any questions for us or if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone great storage will buy another soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone so far good, Best Buy support & service NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating is for the phone and NOT Best Buy, although I am still working on setting up the phone. Pre-ordered these with lots of questions to Best Buy. Every answer provided was unfulfilled when I picked up the phone. Spoke to store manager and although apologetic left me unsatisfied with Best Buy's customer service and support. If you want service and support, purchase elsewhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone but overpriced. Worried about the camera facade on the back side falling off. Set up was easy as always from Samsung to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ultra s25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone it was superb, pictures it was so very clear..I recommend to all my friend and family...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, wath I asked is wath I get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all is a good cellphone, but must of all is a good tool. So, the price is fair if you use it as a tool, a phone and a goodlooking accessory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pjone ever, it works perfectly, love the images resolution, multi task is easier with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything's working just as good as my S24

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great camera. Transfer from old phone was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s25+ ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far good ..................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S-pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S-Pen is not so useful. Easy to be detached and lost

    I would recommend this to a friend