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Customer Ratings & Reviews

$1,149.97
Save $150.02
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1481 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,481 reviews
  • Rated 5 out of 5 stars

    Adam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent perfect I love it. I recommend it for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Comfortable with big screen and the pencil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and best mobile to use for easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the place to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my S25 Ultra. Salesman was patient and knowledgeable. He took care of everything and I walked out happy with my long overdue new phone. All of my phones over the years have come from BestBuy and never had any problems. I highly recommend the N. Olmsted , Ohio store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome service from Jeremy and the phone was an awesome proce as well will definitely be buying from the Visalia location again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but one of my irobt app does not work on this phone. Still have not been able to find out why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the pear ;-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome! Samsung Galaxy is the best in cellphones. I recommend this phone for sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great camera quality and fast speeds!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Jswiz, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're so happy to hear that you've been enjoying your Galaxy S25 Ultra so far. If you would like any further assistance or if you have any other feedback to share with us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buying process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and fast process from order to getting the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung s25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seems to have all the same issues as my previous samsung a53. The screen shuts down within a few seconds although set at the max of 10 minutes. The screen is hyper sensitive & jumps all over . I have to hit the back tab several times and perhaps it may go back...most likely not. For the price i expected much more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmyG, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We value your feedback as we continue to make improvements on our product line based upon our customer feedback. Your screen turning off early likely involves quickly checking your Screen Timeout settings. Here's how: Settings > Display > Screen timeout. Then, disabling features like Adaptive Brightness and ensuring Keep Screen On While Viewing is active. In regards to display sensitivity, please adjust your device's Touch Sensitivity in your settings. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Cell by AI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent would recommend to everyone. Live the AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, very good quality and great for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, I mean before this phone I had the S20 plus. ts just the cost of it, if i had waited 2 more weeks it would have gone down 300 lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place for home appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and wide range of collections in electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over 12yrs since I had a new phone. Had the phone not needed to be updated, I would've kept my Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience at the store and best purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products!!!Great service!!! FIVE STARS⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice and am enjoying my phone pictures good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite candle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W It's wonderful to go to a place where you are treated with the warmth of home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgrade from a 21s to this one and he love's it.

    I would recommend this to a friend