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Customer Ratings & Reviews

$1,149.97
Save $150.02
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1481 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,481 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency and quality on their service, exactly what I needed. I came in with doubts and left with my problem solved. Acquired the device I desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sopio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very nice purchase. We enjoyed. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently switched from iOS to Android device and couldn’t be more happy switching to Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good price was a gift for my son and he love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but it didn't come with the pen for signatures as pictured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra 25 Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Newest Android 15 is a far leap forward. Better S-pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrades on the S25 Ultra are nice compared to older models! Camera is nice with better zoom!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usually love Samsung Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically love Samsung Ultra Phones. This one is having issues with the hot spot, it is not working at this time. 7 hours tech support. No resolution yet. I will post with update on service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DeniseG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can activate a mobile hotspot on your phone or tablet to let other devices connect to the internet. You can also configure several features and settings to keep your hotspot private or reduce battery consumption. In a pinch, it’s a real lifesaver. Feel free to check out, "Use a mobile hotspot on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. If you have additional feedback to share or if you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Was helped right away. Very friendly employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall...just little bit too big, speaker not too bad, but still can't beat Sony phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fun I'd always had samsung Samsungs are the best I love it it so so smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one yesterday! Exited to see it working! Love the color! Get your one soon and feel the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone Samsung has made thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing upgrade from the S23 ultra my wife is super happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jorge luna

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and profesional courtesyfrom your salesman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store to get electronics. I enjoyed my s25 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone out there i dare you to show me a better phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone is so good is very very very, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes great quality pictures , easy to navigate. Rate 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    magnificent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, it looks more resistant than the previous ones, something I was hoping would come out soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reliable phone ever highly Recommended. Highly recommended A++

    I would recommend this to a friend