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Customer Ratings & Reviews

$1,149.97
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1481 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,481 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and all the employees from the store were very nice and kind to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelente telefono

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, the zoom of the camera of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always prefer bestbuy to buy anything they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I switched from an iPhone to this phone and the only thing I miss is my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over from apple which i found to be very restrictive. So much more customization with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever and really good price and best store ever is Best Buy for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first ever Samsung phone and so far I am loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product with great shopping experience in Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tried switching to Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review on the cell phone, its not a bad phone. I loved it but coming from an iphone user for over 10years plus it was quite difficult trying to get use to it. Also i needed to download something different for almost every app. The thing i did like the most was the transition in the music when the next song would play.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Fonso, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to a new device may often come with quite a bit of a learning curve. We try our best to mitigate this transition as much as possible by offering a wealth of resources to our customers. If you haven't checked out these resources, please feel free to do so at your leisure. We currently offer video tutorials, interactive simulators, device manuals, and software updates online for your review. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsum s25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Good personal best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will be one of the best samsung s series phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone I have ever bought is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best S series mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim compared to s24. Integrated AI features makes it worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone from the best store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone and the customer service from best buy was amazing thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful personal choosing a proper product for my wife an offer good incentives to purchase it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI garbage is kinda trash, but it is still a cool little phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Gator, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S25 Ultra. The Galaxy AI on your S25 Ultra has been designed to make the smartphone experience more intuitive, efficient, and personalized by offering advanced, on-device generative AI features for communication, productivity, and content creation. This device includes real-time translation, AI-powered photo editing, smart text summarization, and enhanced intelligent search. If you would like to share any other feedback with us or if you would like further assistance, please let us know by reaching out to Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone amazing customer service very helpful would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy really has it all!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the coolest phones ever. I will never go anywhere else for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it need a new phone bad. Its GG oing to last me a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it to spend this money on it. Good best bay service

    I would recommend this to a friend