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Customer Ratings & Reviews

$1,149.97
Save $150.02
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1483 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,483 of 1,483 reviews
  • Rated 2 out of 5 stars

    1k+ for less control and lower quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money The zoom impressive but all pictures are dark. The one Im using randomly turns off when Im using it. There of course plenty of ai features that arent options. You have to they on. No switch or option to turn them off. Came from a s22 ultra. Either gonna go back to it or go Apple. The display is ok but never bright enough The new ui sucks. You have to be very careful with your down swipe. It is definitely trying to be user friendly but it just a head ache. Be ready to add all you stuff back manuelly to your settings

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy an S24 Ultra much better phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S25 Ultra is Junk compared to the S24 Ultra. They stuck a piece of plastic for an S Pen and took away all bluetooth functionality, way to screw it up Samsung. Im done with Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings TechmaniacA123, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S25 Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. The S Pen for the Samsung Galaxy S25 Ultra has AI-powered features like Translate, Magnify, and AI Select. It also has customizable settings. However, the S25 Ultra S Pen does not support Bluetooth interactions, as you know. You can utilize the S Pen to create notes, memos, drawings, and artwork. Or you can take photos and screenshots as well as use the S Pen with Air actions and Air commands. You can also utilize the S Pen with handwriting functions in the Samsung Notes app. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung going backwards - thumbs down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been a leader in the mobile phone industry right next to Apple. But after seeing this phone and the camera lenses, I can tell you that the design is anything bud modern. The lenses have a small gap between the back of the phone and the lenses and it is an absolute dust collector. There is no reason they should have designed these lenses like this. I absolutely DO NOT recommend. You be the decider.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Dakota, thank you for finding the free time out to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your new device, however, we would need a bit more information than we currently have available before we can properly do so. When you have the opportunity available, please do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung