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Customer Ratings & Reviews

$1,217.22
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1584 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,584 reviews
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excellent phone with top-class performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with this phone. The display is bright and smooth, the performance is fast with no lag, and the camera quality is outstanding, especially for photos and videos. Battery life easily lasts a full day with normal use, and the S-Pen is very useful for notes and productivity. The build quality feels premium and solid. Overall, this is an excellent flagship phone and definitely worth the price. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good purchase, works so fast compared to my admittedly old phone, quick charge, great optics. Sales guy in Bellevue was very good, nice guy, not pushy, offered a few pointers but didn't turn 'salesman'.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade coming from a S21 ultra ro this one is a big jump awesome phone great features and it just feels really good on the hand, the battery life is amazing I use it all day and at the end of the day I still have 30-40% of battery life also the camera on this phone is really good, only problem I would say is the S pen not having Bluetooth connectivity, but aside from that its a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    samsung galaxy s25 ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung Galaxy S25 Ultra, and it's easily one of the best phones I've ever used. The Titanium Black finish gives it a premium look and feel—very sleek and sturdy thanks to the new titanium frame. Performance-wise, the phone is an absolute beast. Everything runs incredibly smooth with the Snapdragon 8 Gen 3 and 12GB RAM—whether I'm gaming, multitasking, or editing videos on the go. The 6.9-inch AMOLED display is stunning, with vibrant colors and a super fluid 120Hz refresh rate. The camera system deserves a special mention. The 200MP main camera captures insane detail, and the AI features really help in tricky lighting. The telephoto and ultra-wide are equally impressive, and video recording in 8K is surprisingly useful. Battery life is solid. It easily gets me through a full day with heavy use, and the fast charging is a lifesaver when I'm in a rush. The only slight downside is the price, but for what you're getting, it's worth every penny. If you're looking for a future-proof, powerhouse phone with premium build quality, the Galaxy S25 Ultra is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S25 Ultra is amazing—super fast, great battery life, and one of the best cameras I’ve ever used. The display is bright and smooth, perfect for movies and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 4 out of 5 stars

    s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is a top-tier flagship smartphone that delivers a premium experience, but it's more a story of refinement than a revolutionary leap. Pros: * Best-in-class display: The 6.9-inch Dynamic AMOLED 2X screen is incredibly bright and sharp, with a new anti-reflective coating that makes it excellent for outdoor use. * Powerful performance: The Snapdragon 8 Elite for Galaxy processor makes it one of the fastest and most capable phones on the market. * Versatile camera system: The quad-camera setup, with a 200MP main sensor and dual telephoto lenses (3\times and 5\times optical zoom), offers great flexibility and excellent photo quality. * Improved design and feel: A lighter build and flatter sides with a titanium frame make the phone feel more premium and easier to hold. * Strong AI features: Samsung's Galaxy AI, including real-time translation and advanced photo editing, is a major selling point. Cons: * Slow charging speed: The 45W wired charging is significantly slower than many competitors. * Minor hardware upgrades: While performance and the camera are improved, many of the hardware changes are incremental, making it a less compelling upgrade for S24 Ultra owners. * High price: As a premium flagship, it comes with a steep price tag, which may not be justified for those who don't need all the cutting-edge features. * S Pen changes: The S Pen's Bluetooth connectivity has been removed, which some users may miss.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    I'm impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this phone for a while, and I’m impressed with its overall performance. The battery life is excellent—it lasts all day with heavy use and charges quickly. The phone feels smooth and responsive, making every action fast and fluid. The display is sharp and clear, which makes watching videos or browsing the web enjoyable. I also love the camera; it takes detailed, high-quality photos, and the zoom feature works surprisingly well without losing much clarity. Another thing I appreciate is how customizable the phone is. I can easily change themes, layouts, and settings to make it feel personal and unique. Overall, this phone delivers a premium experience in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excellent Experience and an Amazing Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased my Samsung Galaxy S25 Ultra at Best Buy in Orlando, and I couldn’t be happier with my experience. The phone works absolutely flawlessly — everything runs smoothly, the performance is incredible, and the camera quality is outstanding. It truly exceeds my expectations and feels like a premium device in every way. The customer service at Best Buy Orlando was also very good. The staff was friendly, helpful, and made the whole purchasing process easy and pleasant. Overall, I’m extremely satisfied with both the phone and the service. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, polished, and packed with features. The display is stunning, performance is lightning-fast, and the camera system is top-tier for photos and video. Battery life easily lasts all day, and the S Pen is still a great bonus. Pricey, but easily one of the best flagship phones you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best Phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone! No regrets. The main screen has a notes/reminder app that is fantastic and easy to use. The camera is the best I've ever seen on a phone. I use it a lot for work. It's fast and has lots of storage capacity. The S-Pen is nice but I don't use it much. The battery life is really good. I can go a couple of days without charging it. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast and solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great camera. However, I primarily bought it for its fast processor, large screen, and ease of use and have been amazed by it. As someone who traditionally tries to spend under $500 on a phone, I was rather impressed by how much better a phone really could be for gaming and opening documents.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, has great camera and functions great. Has many features that makes the phone more experimental and better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone and Happy Teen — Best Buy Did a Fantas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Galaxy S25 Ultra at Best Buy in Orlando for my teenage daughter, and we’re both very happy with it. The phone works amazingly well — fast, reliable, and with an incredible camera that she loves for photos and videos. It handles everything she needs, from social media to gaming, without any issues. The service at Best Buy Orlando was great too. The staff were friendly and helpful, making the purchase easy and stress-free. Overall, a fantastic phone and a great buying experience — highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Total Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from iPhone user for multiple years, decided to give Samsung a chance after having a Note 4 many years ago. I was bored with Apple so I wanted a change. The S25 Ultra is a total powerhouse. One UI7 is similar in ways to iOS, so it wasn't like I was lost. Very customizeable. Super impressed with the screen and the battery life. I use my phone for work and I'm coming home with 20-30% battery life still. I do miss some Apple Ecosystem perks but nothing to where I wanted to return this phone immediately. Will use it for a year or two and see how I truly feel about sticking with Android for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Worth the price, amazing overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with purchase, speed is exceptional, app run incredibly fast, display is amazing, photo quality is top tier, sleek design, worth it and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Performance & premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra delivers top-tier performance and an excellent camera system. Battery life is strong, the design feels premium, and everything runs smoothly. A great choice for anyone wanting a high-end smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent phone; I love the camera. The battery life is excellent, and I've downloaded several apps for work, and it works well. At first, I wasn't entirely convinced because I've always used Apple phones, but I can say I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love the customization you can do with android compared to apple. This phone is fast and has a great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone that you can do everything with. Music, word documents, great picture taking in so much more. Has a super fast processor good amount of memory and Storage. So if you want Ultimate Experience you need to get the ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 4 out of 5 stars

    25 Ultra, solid but nothing crazy new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I don't necessarily like the things samsung constantly adds or changes but it is what it is nowadays. Like the pen even if it doesn't get much use, handy when needed. Cameras are nice and the zoom is cool. Nothing crazy different from my last phone, the 21 Ultra, besides battery, so far has been noticeably better. At least it doesn't shove AI down your throat as you can turn off most features you don't need or want.

    I would recommend this to a friend