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Customer Ratings & Reviews

$1,217.22
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1588 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,588 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than my previous phone and the camera is excellent. I had super help from the workers at Best Buy in setting it up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with impressive AI features. The Samsung Galaxy S25 Ultra 256GB offers smooth performance, a stunning display, and smart AI tools that truly enhance daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is in a league of its own. The speed is jaw-dropping—it handles everything from multitasking to gaming without missing a beat. The camera? Absolutely phenomenal. Every shot feels professionally tuned, with incredible detail and clarity, even in challenging lighting. Overall, the Galaxy S Ultra 25 is a powerhouse that checks every box. If you want the best in speed, features, and photo quality, this device won’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone and best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal which I got compare to other retailers and a smooth pickup options without much hassle. Excellent phone with great features. No issue so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, it met my expectations and is without a doubt the best I've ever owned. I highly recommend it, and it's great to have the S Pen for drawing or other functions, in addition to its incredible cameras that have great quality and a great zoom. (I had to buy another one because of how great it is).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    galaxy s25 ultra, beautiful display and an amazing smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Ultra only applies to its Unfriendly system menus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all my previous Samsung phones it is nicely crafted, solid, and should last for years. I only needed it because the operating system on my five year old Note 9 could not be updated and several important apps have been rewritten to only run on more recent versions of the OS. Compared to the Note 9 it replaced it is a step backward having lost the SD card slot, taken away the Bluetooth button on the stylus, and other features that other reviewers have noted. The biggest downer is all the AI bloat which is integrated into the OS so deeply that it is near impossible to control or disable. I have a profound hearing loss and the app which allows me to adjust the hearing aids to different environments gets confused by all the activity sounds that this 25Ultra keeps playing. Trying to find and control unwanted features is at the minimum frustrating. The abundance of "how to" YouTube videos attests to the frustration many others have found with this complex of cross-linked menus that hide access to the controlling button.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and smart phone, easy to use, clean picture

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it the color the design and most of all the pixc quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy 25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Samsung 25 Ultra good quality and speed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this phone. Everything is clearer and the battery life is strong. I have not taken as many photos as I should yet, but the few I have taken are good. It is a little heavier than my old S20FE but not horribly so.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    You will love Samsung S25 Ultra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new phone. It is great. I researched phones before I decided on this one. Speed, battery, pictures, everything is better than expected. Absolutely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought me this phone. I love the phone onky had 1 issue where it turned off randomly by itself. Great photos and speed is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, fast and battery is amazing! I tottaly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent phone, great camara quality. Fast charge and it last the whole day i dont need to charge my phone untill i go to bed and thats great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work has worked great I love the camera and how easy it is to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung S25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S25 Ultra is a technically impressive device, particularly its performance, display, and battery life. However, its high price and the removal of S Pen Bluetooth features are notable drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    The phone that makes you feel you have power.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the beefiest and great looking phones. It's a tank in durability and the colors of the phones are great. Will keep on eye in the future of Samsung phones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using the phone for approximately 2 weeks so I'm still getting used to it, but the battery life is a huge improvement over my previous phone (I'm able to go 3-4 days between charges) and screen visibility is very good (even in bright lighting conditions). I haven't taken too many pictures yet, so the jury is still out on that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fast shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast shipping! All around great phone! Amazing camera!

    I would recommend this to a friend