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Customer Ratings & Reviews

Your price for this item is $1,261.88
The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 540 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 540 reviews
  • Rated 5 out of 5 stars

    Sunsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working very good. And fast. Camera also clearly good colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone. Battery is improved and fast charging is fabulous. I love my s25 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the Galaxy s25 Ultra open box and I'm so happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    magnificent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, it looks more resistant than the previous ones, something I was hoping would come out soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi favorito

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El regalo perfecto a mi madre le encantó bonito y de gran calidad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price mid pen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It food phone bit the pen i wiah could have been better but for aure buy your phone or tech at beat but the prices dont even come close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone. Works perfectly with no issues at all. I will definitely recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone I have ever bought is the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the Samsung Galaxy S25 Ultra, but unfortunately, it has been a major letdown. Despite all the hype and premium pricing, the phone falls short in several key areas. First, the performance is surprisingly inconsistent. For a flagship device, I expected smooth multitasking and lightning-fast app launches, but instead, I’ve experienced frequent lagging and occasional crashes. It's simply not what you expect from a phone that’s supposed to represent the cutting edge of Android technology. Battery life is another huge disappointment. Even with moderate use, I find myself scrambling for a charger halfway through the day. For a phone that's advertised to have an all-day battery, this is unacceptable. The camera — usually Samsung’s strong suit — also misses the mark. Photos often come out over-processed and lack the natural sharpness and color accuracy I was hoping for. Night mode struggles with clarity, and zoomed-in shots are almost unusable. Design-wise, while it looks premium at first glance, the phone is surprisingly uncomfortable to hold for long periods, and it feels bulkier than it needs to be. The software doesn't help either; One UI feels bloated, with a lot of unnecessary features that slow the phone down rather than enhance the experience. Overall, the Samsung Galaxy S25 Ultra feels like a rushed, overpriced product that doesn't live up to its promises. I expected a top-tier experience and instead got frustration. Definitely not worth the upgrade.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MenaA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your Galaxy S25 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings-->Galaxy AI. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it met my expectationes of samsung galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, fastest phones I’ve ever owned. Coming from iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Iphone and I love it! Super responsive to the touch and beautiful display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge upgrade from iphone 11 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. I upgraded from an iphone 11 pro max. Battery life needs me work though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. The camera of this phone is wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Its very fast and the battery life is amazing. Also the AI features are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy I have purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous design, seamless transitions between webpages and apps. excellent images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone nice display performance is good overall great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung ❤️ camera is perfect quality battery lasted all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love it works great for video and the camera is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samnsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, super fast, very good camera good size, super practical and easy to use

    I would recommend this to a friend