Customer Ratings & Reviews
- Model:
- SM-S938UZKAXAA
- |
- SKU:
- 10732162
Customer reviews
Rating 4.8 out of 5 stars with 554 reviews
(554 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Camera4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DONT be ORESSURED INTO BUYING THIS INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pressured into buying this - and am having difficulties in trying to cancel it
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It should never take D near 3 hours to get a new phone. Worst service ever. They will waste your time and not ever care about it. They will screw up and just make you wait. They should give you something for waiting so long for there screw ups.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It has a noise internally when shaking the phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had another friend that owns samsung and when tou ahke the phone near the camera area theres a loose pin noise.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 1 out of 5 stars
Store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great the store is trash i dont receive my best buy points in certificate
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy S25 Ultra – A True Powerhouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy S25 Ultra is simply outstanding! The 6.9-inch display is bright, vibrant, and smooth, making streaming and gaming an absolute joy. The camera system is next-level—crisp details, incredible zoom, and stunning low-light shots. Performance is lightning fast with the new processor, and multitasking feels effortless. The battery easily lasts through the day, even with heavy use, and the sleek design gives it a premium feel in the hand. Best Buy made the experience even better. The manager and customer service team were knowledgeable, patient, and made sure I left with everything I needed. If you want a phone that combines cutting-edge performance, beautiful design, and top-tier camera quality, the S25 Ultra is the way to go!
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
A great phone witv mesmerizing screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is seriously impressive, with a camera that blows everything else away. The screen is also stunning, making videos and games look fantastic. Plus, the battery life is a game-changer, lasting all day without a problem. Honestly, you won't be disappointed with this upgrade, it's a total winner. Overall, I highly recommend it!
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
awsome samsung s25 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awsome samsung s 25 ultra super fast phone awsome screen quality beutifull cameras the best of the best. im in love with my samsung galaxy s25 ultra highly recomended
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded our Samsung A51 to the S25. WOW what a difference!!! Great phone
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Cell phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He brings the best camera of all the phones, I love taking pictures of everyone.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best cell phone out in the market at this time would not change it for any other brand... The camera 100/10!!!!!
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Ultra phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ratio price and performance . Hiper faster and quality
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 2 out of 5 stars
1k+ for less control and lower quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money The zoom impressive but all pictures are dark. The one Im using randomly turns off when Im using it. There of course plenty of ai features that arent options. You have to they on. No switch or option to turn them off. Came from a s22 ultra. Either gonna go back to it or go Apple. The display is ok but never bright enough The new ui sucks. You have to be very careful with your down swipe. It is definitely trying to be user friendly but it just a head ache. Be ready to add all you stuff back manuelly to your settings
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung going backwards - thumbs down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has been a leader in the mobile phone industry right next to Apple. But after seeing this phone and the camera lenses, I can tell you that the design is anything bud modern. The lenses have a small gap between the back of the phone and the lenses and it is an absolute dust collector. There is no reason they should have designed these lenses like this. I absolutely DO NOT recommend. You be the decider.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Dakota, thank you for finding the free time out to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your new device, however, we would need a bit more information than we currently have available before we can properly do so. When you have the opportunity available, please do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Rated 1 out of 5 stars
Buy an S24 Ultra much better phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The S25 Ultra is Junk compared to the S24 Ultra. They stuck a piece of plastic for an S Pen and took away all bluetooth functionality, way to screw it up Samsung. Im done with Samsung
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings TechmaniacA123, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S25 Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. The S Pen for the Samsung Galaxy S25 Ultra has AI-powered features like Translate, Magnify, and AI Select. It also has customizable settings. However, the S25 Ultra S Pen does not support Bluetooth interactions, as you know. You can utilize the S Pen to create notes, memos, drawings, and artwork. Or you can take photos and screenshots as well as use the S Pen with Air actions and Air commands. You can also utilize the S Pen with handwriting functions in the Samsung Notes app. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra




















