Customer Ratings & Reviews
- Model:
- SM-S938UZKAXAA
- SKU:
- 10732162
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.
This summary was generated by AI based on customer reviews.
Beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is a beast i would only recommend to those people whose hand is big
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color like it so much i bout another for my daughter
I would recommend this to a friendSamsung No Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple issues with this phone connecting to my car screen through Android Auto. It was fine until they kwpt doing updates. None of the updates have fixed it. My texts no longer sync up to my car through bluetooth, either. Calls are repeatedly dropped when I have multiple bars. I should have gone with the cheaper Motorola.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Nope, thanks for taking the time to share your sentiments wits us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your thoughts as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out our helpful tips and tricks to resolve the issue and reestablish the connection. Check out, "Unable to connect Galaxy phone to a car" and "Dropped calls on a Samsung phone" to help resolve what you've described to be experiencing with your device. Please feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a faithful Samsung customer. - Debra
Best phone I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Phone. The AI featurs on this phone really separates it from the rest. The camara is amazingly clear. All around a phone worth every penny
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, great pictures and Voice translation and easy to pick up
I would recommend this to a friend7101 4th avnue 11209 Brooklyn NY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product. I would recommend buying it.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficiency and quality on their service, exactly what I needed. I came in with doubts and left with my problem solved. Acquired the device I desired.
I would recommend this to a friendDon't recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was great for work. Meetings on one side and research on the other. When samsung had an update, it made me have to purchase another phone altogether. The repair would have been just as much as the cost of the phone. I don't recommend for long term use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day CMW76, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25 Ultra. Your constructive feedback allows us to make improvements on our devices. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Without having any details available regarding what you may have experienced with your Galaxy S25 Ultra and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra
Best experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience with Best buy all the time + quality equipment
I would recommend this to a friendNice phone but I'm tired of Gemini AI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but I'm tired of Gemini AI and no way to turn it off
I would recommend this to a friendS25 ULTRA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Phone. Large screen, exceptional functions.
I would recommend this to a friendGalaxy s25 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone but it didn't come with the pen for signatures as pictured
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently switched from iOS to Android device and couldn’t be more happy switching to Samsung
I would recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Decided to finance it. Love the stylus
I would recommend this to a friendS25 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it all the time, so good so far. Highly recommend
I would recommend this to a friendSopio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very nice purchase. We enjoyed. Thank you Best Buy
I would recommend this to a friendUltra 25 Best!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! Newest Android 15 is a far leap forward. Better S-pen.
I would recommend this to a friendMy son gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone good price was a gift for my son and he love it
I would recommend this to a friendGreat Android!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades on the S25 Ultra are nice compared to older models! Camera is nice with better zoom!
I would recommend this to a friendUsually love Samsung Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typically love Samsung Ultra Phones. This one is having issues with the hot spot, it is not working at this time. 7 hours tech support. No resolution yet. I will post with update on service.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings DeniseG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can activate a mobile hotspot on your phone or tablet to let other devices connect to the internet. You can also configure several features and settings to keep your hotspot private or reduce battery consumption. In a pinch, it’s a real lifesaver. Feel free to check out, "Use a mobile hotspot on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. If you have additional feedback to share or if you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra