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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1671 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,671 reviews
  • Rated 5 out of 5 stars

    samsuang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice,camera is clear, picture is very beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and arrived in record time as I ordered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome service from Jeremy and the phone was an awesome proce as well will definitely be buying from the Visalia location again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love product would buy from bestbuy again, great and friendly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iphone 16 pro, been about 2 months and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra too much phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing but its too much phone for me i could have gotten the regular s25 instead of the ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The battery lasts all day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beautiful one has a lot of technology for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **************************************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 years Iphone user change to Samsung and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yahoo I got this!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fan of Galaxy phone. It comes with a pen and that's a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bad , but battery run out pretty quick , but everything is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest phone on the market by far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever gotten. The ai features and customization it offers is top notch. Been using it non-stop after purchase, I recommend this phone for anyone who is willing to switch brands or try something new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to this phone after 7 years using iPhones. I'll miss iMessage, as almost everyone I know has iPhones, but outside of that I'm liking the functionality of Samsung and One UI 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use I phone before I want to try Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 16-year-old son and he is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is next level

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features are missing. Great build quality and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, screen is beautiful and camera quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Ive been with Samsung for years but this one is by far my favorite. The stylus is great qith the PINUP coloring and drawing even taking notes on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI garbage is kinda trash, but it is still a cool little phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Gator, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S25 Ultra. The Galaxy AI on your S25 Ultra has been designed to make the smartphone experience more intuitive, efficient, and personalized by offering advanced, on-device generative AI features for communication, productivity, and content creation. This device includes real-time translation, AI-powered photo editing, smart text summarization, and enhanced intelligent search. If you would like to share any other feedback with us or if you would like further assistance, please let us know by reaching out to Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Device and packaging were as expected.

    I would recommend this to a friend