Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,479.60

Customer reviews

Rating 4.8 out of 5 stars with 1642 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,642 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good purchase, works so fast compared to my admittedly old phone, quick charge, great optics. Sales guy in Bellevue was very good, nice guy, not pushy, offered a few pointers but didn't turn 'salesman'.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is working perfectly. Pictures are soo clear and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are all pkeased with our phones. Bigger screen and better pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S25 ultra 2025

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best all rounder.been trying to get this phone for over a year-----.wow.so glad i was abke to from best buy.noy,am enjoying it.got everything i can think of.great length. Ease of use.camera great,style,use ,everything about this phone is it.❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy navigating , large size, camera is great. The only thing is, the fingerprint button should be on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so in love my phone. Camera quality is awesome. The battery life is exceptionally good easily last a full day. I been using this phone for almost two weeks now and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung S25 ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone with excellent features with its pen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Goodbye Samsung, Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to give Samsung another chance after the S24 U failed me, just to learn they failed me again with this S25U. Got the 512Gb at a great deal $1099 and wish i could keep it but eventually had to return and i felt such a huge relief of the idea i will no longer be stuck with this phone. The experience was very inconsistent and unpleasant, especially the battery. It was just terrible and gave me terrible axiety everytime i look at the battery and seeing it drops unusually fast every other minute even with light usage and switching off tons of things in setting just to squeezy a little more of it out. Like many others have said, Apps UI is no match to iOS apps honestly. Everything just feels fragmented, outdated, unpolished and inconsistent. Many people might not notice this but to me the experience is everything. Camera was amazing but struggle a lot in low like conditions. Like i got this phone and use its 100x zoom specifically for zooming in shows and concerts but the quality was just terrible compared to a 25x zoom on iPhone. The good things about this phone is mainly its display, customization, and the freedom of Android in general. If you feel like switching from iphone like me, give it at least 2 weeks to see if it truly works for you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Mike, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy S25 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra offers a long-lasting battery life to keep you going all day. Its 5,000 mAh battery can last up to 31 hours of video playback before needing to be recharged. If you're experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Let us know if you would like any further assistance or if you have any questions afterward by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera!! I'm not a big tech person but it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone out !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , love the camera ! Everything about this phone is top tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use!! The camera is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GALAXY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the only complaint i have is its a little heavier than most phones. & battery life is long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional smartphone that excels in nearly every category. Its stunning display, top-tier performance, and highly versatile camera system make it a powerhouse for productivity, creativity, and entertainmen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a signifigant improvment over the S23 I had before. A ton of control was given to the user to automate tasks and streamline usage. The screen resolution and camera quality are top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a s22 plus and so far loving it worth the upgrade and the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid Flagship Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S21 Ultra to the S25 Ultra and the difference is noticeable. Apps and websites load much faster. The screen has better image clarity and maximum brightness. The camera hasn't changed much from what I can tell, but it's still great nonetheless. I don't find myself using the S-Pen much, if at all, but that doesn't take away from the other features. If you're like me and wait years between upgrades, the S25 is a solid choice for Samsung users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth upgrade during promo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of reviews says this is just a minimal up upgrade. Mayby so, but coming from a S24 Ultra, I can say there is a noticeable difference in speed. All my apps spring to life. Boot up is also much faster. Screen is very easy on the eye even at minimum brightness. Android 15 and One UI 7.0 takes a little bit getting use to. A few functions lacks customize options such as not being able to change the AOD clock. That'll probably change with future updates. The AI stuffs, I don't use too much and Google Gemini can't even set an alarm or calendar. As good as it is, I would not pay $1,300 for this phone. During promotion with a trade in, it's a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life great camera works. Would recommend Best Buy had it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better Than Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, yrs ago I was a galaxy person for yrs, then switched to Apple, stay with them for a few yrs, but got bored ñ. Went back to galaxy and I’m staying with galaxy, fun phone, super duper great camera and has so many things to do with it. Awesome battery too…. In love !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Upgrade from S21

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need a new phone, but my phone fell off the ladder while hanging Christmas lights, and the screen cracked. Because i didn't have insurance on my phone, Best Buy wouldn't even try to fix it. But, they would for Iphone. So far, i really like my S25. It's more refined than my S21. I just need to figure out all It's functionality.

    I would recommend this to a friend