Customer Ratings & Reviews
- Model:
- SM-S938UZKAXAA
- SKU:
- 11893822
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
to a friend
Samsung Galaxy S25 Ultra – A True Powerhouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy S25 Ultra is simply outstanding! The 6.9-inch display is bright, vibrant, and smooth, making streaming and gaming an absolute joy. The camera system is next-level—crisp details, incredible zoom, and stunning low-light shots. Performance is lightning fast with the new processor, and multitasking feels effortless. The battery easily lasts through the day, even with heavy use, and the sleek design gives it a premium feel in the hand. Best Buy made the experience even better. The manager and customer service team were knowledgeable, patient, and made sure I left with everything I needed. If you want a phone that combines cutting-edge performance, beautiful design, and top-tier camera quality, the S25 Ultra is the way to go!
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficiency and quality on their service, exactly what I needed. I came in with doubts and left with my problem solved. Acquired the device I desired.
I would recommend this to a friendNice phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone so much it’s my baby. Great quality!
I would recommend this to a friendGalaxy phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loved it it was gift very good quality highly recommend
I would recommend this to a friendAmazing Service!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Service!! seemless purchase. Great quality product.
I would recommend this to a friendBeast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is a beast i would only recommend to those people whose hand is big
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color like it so much i bout another for my daughter
I would recommend this to a friendGalaxy s25 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone but it didn't come with the pen for signatures as pictured
I would recommend this to a friendBest experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience with Best buy all the time + quality equipment
I would recommend this to a friendSamsung No Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple issues with this phone connecting to my car screen through Android Auto. It was fine until they kwpt doing updates. None of the updates have fixed it. My texts no longer sync up to my car through bluetooth, either. Calls are repeatedly dropped when I have multiple bars. I should have gone with the cheaper Motorola.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Nope, thanks for taking the time to share your sentiments wits us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your thoughts as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out our helpful tips and tricks to resolve the issue and reestablish the connection. Check out, "Unable to connect Galaxy phone to a car" and "Dropped calls on a Samsung phone" to help resolve what you've described to be experiencing with your device. Please feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a faithful Samsung customer. - Debra
Ultra 25 Best!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! Newest Android 15 is a far leap forward. Better S-pen.
I would recommend this to a friendGreat Android!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades on the S25 Ultra are nice compared to older models! Camera is nice with better zoom!
I would recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Decided to finance it. Love the stylus
I would recommend this to a friendSopio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very nice purchase. We enjoyed. Thank you Best Buy
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone overall...just little bit too big, speaker not too bad, but still can't beat Sony phones
I would recommend this to a friendUsually love Samsung Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typically love Samsung Ultra Phones. This one is having issues with the hot spot, it is not working at this time. 7 hours tech support. No resolution yet. I will post with update on service.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings DeniseG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can activate a mobile hotspot on your phone or tablet to let other devices connect to the internet. You can also configure several features and settings to keep your hotspot private or reduce battery consumption. In a pinch, it’s a real lifesaver. Feel free to check out, "Use a mobile hotspot on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. If you have additional feedback to share or if you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
S25 ultra unlocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one yesterday! Exited to see it working! Love the color! Get your one soon and feel the difference
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Was helped right away. Very friendly employees.
I would recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fun I'd always had samsung Samsungs are the best I love it it so so smooth
I would recommend this to a friendDon't recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was great for work. Meetings on one side and research on the other. When samsung had an update, it made me have to purchase another phone altogether. The repair would have been just as much as the cost of the phone. I don't recommend for long term use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day CMW76, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25 Ultra. Your constructive feedback allows us to make improvements on our devices. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Without having any details available regarding what you may have experienced with your Galaxy S25 Ultra and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra