Customer Ratings & Reviews

Very good phone and people are really nice at this location

The item I purchased is Samsung Galaxy S24 It’s super High Definition and super fast processor love using it on a daily basis for business and also personal us, also is battery life is Superb.

Awesome phone! Long battery life! Great customer service at bestbuy!

Very good product I love it work perfect brand new phone, fully functional have the best camera in the world

Nice phone and very durable to use the camera are top notch

Alright, so I’ve had the S25 Ultra for a little while now, and just being real—it’s kind of a beast. First off, the screen is crazy good. I didn’t think I’d care that much, but once I started using it, I totally got the hype. Super smooth scrolling, bright even outside, and the colors are sharp without looking fake. Watching anything on this phone just hits different. The camera is honestly one of my favorite parts. I’m not a professional or anything, but I’ve taken some pictures that look like I actually know what I’m doing. The zoom? Ridiculous. I zoomed in on the moon for fun and it actually looked good. And low light shots don’t come out all grainy like older phones—I was impressed. Battery life has been solid too. I use my phone a lot—work stuff, texting, YouTube, and way too much scrolling—and it still makes it through the whole day. Now here’s the thing: it charges fast, but only if you use the right charger. It supports 45W charging, but they don’t give you the charger in the box—you just get a USB-C cable. I bought the Samsung 45W charger separately and yeah, it’s worth it. It charges the phone super fast, like 50% in half an hour kind of fast. Performance-wise, no issues. It’s fast, smooth, handles everything I throw at it—games, apps, switching between stuff—it all just works without lag. Now let me be honest about the S Pen. I don’t really use it. I thought I might, but it just kinda sits there. And when you get a case, there’s this weird little cutout on the bottom corner for the S Pen, and it kinda messes with the whole clean look of the phone. Personally? I hope Samsung drops the S Pen next time and focuses more on battery or trimming the size a bit. Speaking of size—yeah, it’s a big phone. Like, it’s not something you one-hand easily. But after a few days, I got used to it, and honestly the big screen is worth it. Overall? Yeah, it’s expensive. But if you’re someone who actually uses their phone a lot, this one’s worth every penny. It feels premium, looks amazing, runs like a dream, and it’s one of those phones that makes you excited to use it

After using iPhones for almost a decade, I decided to switch to Android with the Samsung Galaxy S25 Ultra (256GB) — and I have to say, it’s been a refreshing change. I’ve been using it for about a month now, and here’s what stood out: Hardware: Pros: The phone feels extremely premium in hand — solid build quality and attention to detail. The screen is stunningly vivid and super responsive, thanks to the high refresh rate. Anti-reflective coating works great — easy to read even under bright sunlight. The fingerprint scanner is fast and convenient most of the time. Battery: I got the phone set to 80% max daily charge, and at the end of the day I am still left with 15-20% with an average of 4hrs screen on time. Cons: It’s a bit large for smaller hands. The protruding camera lenses make me worry about scratches (a good case is a must). I do miss iPhone’s Face ID — the fingerprint reader occasionally hiccups with a screen protector. Software & Performance: Pros: The freedom to customize every aspect of the phone is amazing. The new AI integration is a game changer — Bixby and Gemini both feel natural and genuinely helpful. Gestures and shortcuts make everyday tasks faster and more intuitive. Everything — from apps to media — feels snappy and smooth. Cons: I do miss Apple’s seamless ecosystem features like AirDrop, copy-paste, and Sidecar since I still use a MacBook. The sheer number of settings can be overwhelming at first (though the search function helps). Came with a bit of bloatware, but easy enough to remove. For longtime iOS users, there’s definitely a short learning curve — but after a few weeks, it feels second nature. Overall Verdict: The Galaxy S25 Ultra is a true flagship — premium, powerful, and packed with smart AI features that make it stand out. While I’ll always appreciate Apple’s simplicity, Samsung got me with the freedom to customize and just get things done. If you’re considering switching from iPhone, this might be the phone that finally convinces you. Highly recommended.

The Samsung Galaxy S25 Ultra is a powerhouse of a smartphone, pushing the boundaries of AI-driven features and premium hardware. Here’s a breakdown of what makes it stand out—and where it falls short. Pros ✅ AI-Powered Features – Samsung has taken AI integration to the next level, allowing users to perform multiple actions across apps using just their voice. ✅ Superb Cameras – The S25 Ultra boasts an impressive 200MP main sensor, alongside 50MP and 10MP telephoto lenses, delivering stunning photography. ✅ Brighter & Bigger Display – The 6.9-inch QHD+ screen offers anti-reflective technology, making it one of the sharpest and most immersive displays yet. ✅ Long Battery Life – With 14+ hours of tested battery life, this phone easily lasts a full day of heavy use. ✅ Snapdragon 8 Elite Performance – The latest chipset ensures ultra-smooth performance, making multitasking effortles

They phone works great. Extremely Fast no matter what I have it do. Awesome resolution it runs games even demanding ones very well. Obviously the camera is fantastic. It's what this phone is known for. Better than average battery life

I currently own both the Samsung Galaxy S24 Ultra and the new S25 Ultra, so I can give a fair and real-world comparison. While the S25 Ultra is impressive on paper, in everyday use, I find myself preferring the S24 Ultra for its stability and overall balance. Pros of the S25 Ultra: 1. Display - absolutely stunning! The 6.9" Dynamic AMOLED 2X display with 120Hz refresh rate and up to 2600 nits brightness is one of the best I've seen. Content is sharp, smooth, and perfectly visible even in direct sunlight. 2. Camera - technically powerful! The 200MP main sensor, 50MP periscope, 10MP telephoto, and 50MP ultra-wide lens offer flexibility and high-quality shots. However, in practice, image quality is often comparable to the S24 Ultra - and in some lighting conditions, the S24 even wins with better color balance. 3. Performance - no complaints here. The Snapdragon 8 Gen 3 Elite handles everything you throw at it - gaming, multitasking, heavy apps - all buttery smooth. 4. Galaxy AI features - innovative but limited. Features like Circle to Search and Note Assist are genuinely helpful, but they're currently only fully functional in English or Korean and mostly limited to the U.S. and South Korea. Outside those regions, they feel like half-promises. 5. Long-term software support. Seven years of Android and security updates is a great move from Samsung - something I really appreciate. And now - Cons and Issues: 1. One UI 7 still feels unpolished Occasional freezes in the quick settings panel; Always-On Display sometimes fails to activate; Auto-rotate bugs in YouTube and the gallery app; Gesture responsiveness drops randomly. 2. S Pen Took a Step Back. The removal of Bluetooth in the S Pen is a major downgrade. No remote camera control or gesture features anymore - features I used often on the S24 Ultra. 3. Battery life & charging - just average. The 5000mAh battery is okay, but with Galaxy AI features running, it drains quicker than expected. Charging is limited to 45W, which feels outdated compared to competitors offering 65W+. 4. Galaxy AI geels overhyped (gor now). Unless you're in a supported region with English/Korean as your system language, many features just don’t work or are extremely limited. 5. Overall experience - I trust the S24 Ultra more. Despite all the power, I find myself using the S24 Ultra more often. It’s smoother, more consistent, and feels like a fully mature product. The S25 Ultra still needs some software refinement to feel truly flagship-worthy. The Galaxy S25 Ultra is a powerful device with next-gen features and excellent hardware - no doubt. But right now, it feels like a flagship still in beta. With software updates and expanded AI support, it could become the best phone of the year. But as of today, my S24 Ultra still wins in terms of overall user experience. Rating: 4/5

Design (9/10): The S25 Ultra is definitely one of the most stunning phones I've ever used. Its design reminds me of the iPhone 5s. The weight distribution is fantastic, making it feel light in my hand. The placement of the volume buttons and the side button is spot on. That said, there are a couple of things I wasn't a fan of: The fingerprint sensor should have been on the side instead of on the screen. Using the in-display sensor isn't as convenient when holding the phone. Also, it lacks a feature similar to Face ID on the iPhone/iPad, which would have been a great addition. --- Display (9/10): When I first got the device, the screen looked pretty dull, which worried me. But after switching to QHD, changing the wallpapers, and adjusting the brightness over time, the phone seems to have adapted to my preferences. Now, the display is fantastic. Sunlight readability is impressive, even with a screen protector. It's a joy to look at. --- Battery (8/10): Wow! The battery life is amazing! My previous phone lasted a day, but the S25 Ultra gives me 1.5 days with 3.8 hours of screen-on time, and I still had 20% left. This is with adaptive refresh rate + 80% brightness + QHD + Dual SIM + (Data + Wi-Fi) always on. I'm deducting points because the box doesn't include a charger and it doesn't have true fast charging. Fast charging is like a 120 Hz display: you don't realize you need it until you try it. My old phone charged to 45% in 10 minutes and hit 100% in 35 minutes, while the S25 Ultra takes 30 minutes to reach 70%. --- Performance (9/10): The device runs smoothly. However, Chrome does freeze up sometimes, while the Samsung browser works perfectly. I don’t game much or multitask heavily, so I don’t have any major complaints. My experience has been pretty solid overall.

Coming from iPhone user for multiple years, decided to give Samsung a chance after having a Note 4 many years ago. I was bored with Apple so I wanted a change. The S25 Ultra is a total powerhouse. One UI7 is similar in ways to iOS, so it wasn't like I was lost. Very customizeable. Super impressed with the screen and the battery life. I use my phone for work and I'm coming home with 20-30% battery life still. I do miss some Apple Ecosystem perks but nothing to where I wanted to return this phone immediately. Will use it for a year or two and see how I truly feel about sticking with Android for the future.

As usual, a quality phone from Samsung. Great camera quality, bright and clear display with fast refresh rate, I've been using my phone with all the apps and haven't charged it in 20 hrs. Also the customization is top-tier. The only thing I am having issues with is the stylus pen but that may be error user.

flagship smartphone that excels in every aspect, offering a premium experience for power users and tech enthusiasts. Its sleek titanium black design exudes sophistication, while the stunning display delivers vibrant colors and sharp details, perfect for gaming, streaming, and productivity. Powered by cutting-edge hardware, it ensures lightning-fast performance and seamless multitasking. The 256GB storage provides ample space for apps, photos, and videos, and with its unlocked capability, it offers the flexibility to choose your preferred carrier. The advanced camera system takes photography to the next level, capturing stunning photos and videos in any lighting condition. Durable, stylish, and feature-packed, the Galaxy S25 Ultra is truly excellent and worth every penny!

Gorgeous, immersive display and premium build. Fast, efficient performance with improved cooling. Top-tier camera with rich zoom options and pro-level imaging. Long battery life and exceptional software support (up to 7 years). Innovative AI integration that elevates daily use.

The Galaxy S25 Ultra is amazing—super fast, great battery life, and one of the best cameras I’ve ever used. The display is bright and smooth, perfect for movies and gaming

I've been a pixel user since the Pixel 2, and I was looking for something better in the android universe. First off, this is a VERY nice phone. The screen is amazing with the best resolution and refresh rate. The anti-reflective coating is unique and a nice touch. The build quality is top notch and the processor is super fast. The coolest thing was the telephoto lense. The default Samsung keyboard had things I liked, but lacked other things. I found myself going back and forth between the Gboard and default keyboard. In the end, it still was lacking some features I like, despite being highly customizable. For longtime Samsung users, I think it's a great phone and has a great ecosystem too. I liked this phone much more than the iPhone pro 16 I used for a couple weeks. I went back to my pixel before switching to the OnePlus 13. Great phone, it just wasn't for me.

I recently purchased the Samsung S25 Ultra from Best Buy, and I have to say—this phone is absolutely perfect. From its sleek design to its powerhouse performance, it exceeds all expectations. The display is stunning, the camera quality is top-tier, and the battery life is impressive. Every feature feels thoughtfully designed and well-executed, making daily use a seamless experience. If you're looking for a smartphone that does it all, this is the one!

Decided to give Samsung another chance after the S24 U failed me, just to learn they failed me again with this S25U. Got the 512Gb at a great deal $1099 and wish i could keep it but eventually had to return and i felt such a huge relief of the idea i will no longer be stuck with this phone. The experience was very inconsistent and unpleasant, especially the battery. It was just terrible and gave me terrible axiety everytime i look at the battery and seeing it drops unusually fast every other minute even with light usage and switching off tons of things in setting just to squeezy a little more of it out. Like many others have said, Apps UI is no match to iOS apps honestly. Everything just feels fragmented, outdated, unpolished and inconsistent. Many people might not notice this but to me the experience is everything. Camera was amazing but struggle a lot in low like conditions. Like i got this phone and use its 100x zoom specifically for zooming in shows and concerts but the quality was just terrible compared to a 25x zoom on iPhone. The good things about this phone is mainly its display, customization, and the freedom of Android in general. If you feel like switching from iphone like me, give it at least 2 weeks to see if it truly works for you.

The Samsung Galaxy S25 Ultra pushes the boundaries of smartphone technology with its sleek titanium frame, massive 6.9" Dynamic AMOLED 2X display, and the latest Snapdragon 8 Elite processor. Equipped with a powerful quad-camera system featuring a 200MP main sensor, advanced AI tools, and Galaxy Al features like Circle to Search and Gemini integration, it blends raw performance with intelligent innovation. With a 5,000 mAh battery, fast charging, built-in S Pen, and up to 7 years of software support, the S25 Ultra isn't just a phone-it's the ultimate Al.