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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1670 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,670 reviews
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and excellent camera system. reliable battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever! I love the quality and ease with using all the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURPLEONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like every thing about the phone the side, the weight and the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best phone i ever had!!! I would recommend this to anyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good just as described, They had ot available the same day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung s25 ultra didnt disapoint me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone with great camera. The photos turned out sharp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy, the best phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone, it works perfectly and updates automatically

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone i've ever owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast screen, loading times high resolution and refresh rate. Excellent cameraI've been very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone easy to use and easy to transfer all of my old stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I would not hesitate to purchase this device again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but I wish I had more to be done with the S pen. Overall its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and good service. Delivery on time. Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprisingly disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big, bold phone. It has the SPen, It is almost like the S23 I had a few years back. That is kind of the problem. I guess I do not know what I was expecting. I decided to switch back from the iPhone 15 pro max (Long time android user, switched to the iPhone in early 2024 after like 10 plus years on android). Do not know what I was expecting, but I was fairly disappointed. The phone felt clunky. I had tried the Oneplus 13 previously for a few days a few months back and thought that was clunky, but man I do not know if it is just OneUI on the phone, because I have a Tab S10 series tablet, and love that thing, more than my iPad from 2 years ago. So much so that I actually bought the OP13, again, and am way happier. The battery on the s25 Ultra was horrible. I turned off background data for almost everything I did not need, restricted background apps from running, most apps, other than a few message/email apps and a few others, still horrible. Not impressed with the camera's, speaker audio really almost everything feels average to below average, even the screen, which Samsung is really know for, was really not all that amazing. Luckily I bought this on sale at $899. because man I would be even more disappointed if I had paid full $1299 for it. Unluckily, I am out of the return Window, which is my own fault, I knew from like day 3 that I was having some misgivings about it. Hopefully I can sell it on a market place for a decent amount. Again, there is nothing broke, nothing "Wrong" with it, I just feel it is not a good value.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Josh, thanks for sharing your feedback with us about your experience using the Samsung Galaxy S25 Ultra. The Galaxy S25 Ultra is a significant upgrade over the S23 Ultra, featuring a faster Snapdragon 8 Elite processor, 12GB RAM, and a more durable, refined Titanium design with flatter edges. Some key improvements include a brighter 6.9-inch display with anti-reflective coating, a 50MP ultrawide camera, improved low-light imaging, and 7 years of software support. The S25 Ultra S Pen is designed with a more ergonomic, slightly smaller, and flatter profile to fit the new chassis compared to the S23 Ultra. The S25 Ultra offers a lighter titanium build at 218g vs 234g. If you're experiencing less than optimal battery life, check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to address what you may be experiencing. The S25 Ultra camera is a top-tier system highlighted by a 200MP main sensor, 50MP ultrawide/macro, and powerful 10x periscope zoom. It offers vibrant, detailed, and consistent photo quality with improved natural colors. While zoom capabilities up to 30x remain at its exceptional quality. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S25 Samsung phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new S25 Samsung! All the room for pictures. The camera is amazing takes beautiful pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Justgreat right for my needs. great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the phone it was a good phone I love the screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good service amazing things on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Samsung always stands out with its mobile phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pefect, ideal for me, very functional, very good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, love itc so far. Would recommend to others.

    I would recommend this to a friend