Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black.
  • Galaxy S25 Ultra Galaxy AI Samsung
  • Now Brief with Galaxy Al Insights that keep you a step ahead. Morning brief: Start your day with this briefing. It's 63 to 66°F and low, Sunny Highs 48°F. Good weather for running. 45 to 67°F. Midday brief: Enjoy the rest of your day. Evening brief: Here's a recap of your day. Today's Temperature: Temperature is higher than yesterday. Don't miss these features while driving. Get iB your M today. Today's Energy Score: 92 - 6. Energy score: Well rested. You've been getting in adequate sleep amount. Always be ready for driving. This coupon expires in 3 days. Don't forget to use the i-Bask Cafe Special Latte Coupon (expires 200501). Here are some memorable moments from today: You reached 2 of your daily activity goals today. Can you reach all 3 tomorrow? 12,158 steps, 76 minutes.
  • Audio Eraser with Galaxy Al: Reduce the noise. Reveal the magic. Analyzing sound... Noise Auto -25 Mute. Compatible with common video formats accessible in Gallery; helps minimize six sounds (Voice/speech, Music, Noise, Crowd, Nature, Wind). Utilizes AI; results vary.
  • Portrait Selfie with Galaxy Al: Bring out the best in every face.
  • Camera: High-resolution Ultra Wide lens Processor: Snapdragon 8 Elite for Galaxy 12MP Selfie Camera 50MP Ultra Wide 200MP Wide-angle 2x Optical Quality Zoom Battery: Charge less. Do more. 50MP Telephoto 5x Optical Zoom and 10x Optical Quality Zoom 20:30 0 5000 mAh 10MP Telephoto 3x Optical Zoom.
  • Brilliant display with ProScaler: Your images, clearer than ever. Requires screen resolution setting to QHD+.
  • Switching is quick and easy. Move content and apps from your previous phone over to your new one with Smart Switch. Transferring data from your old phone... 63.8% 3 minutes left. Images 4011/4372. SAMSUNG. Keep screen on. Stop. Wired transfers from Android devices require the sending device to have Android 4.3 or later. For wireless connections, the sending device must have Android 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data, content, and apps available for transfer may vary by transmission method. Wired transfers from iOS require the sending device to have iOS 5 or later. Transfers can also be completed without a cable through a wireless connection or iCloud. For wireless connections, the sending device must have OS 12 or later. iCloud transfers require the sending device to have iOS 5 or later. For wireless transfers, download the Smart Switch Mobile app from the Galaxy Store.
  • Energy Score with Galaxy Al: One simple number. A world of insights. Energy Score with Galaxy Al: One simple number. A world of insights. Devices shown: Galaxy Ring, Watch Ultra and Buds3 Pro Galaxy A features track data and requires a compatible Galaxy wearable device (sold separately), Samsung Health app and Samsung account. Products sold separately.
  • Text more seamlessly with RCS Messaging: * Send higher-res pics and videos * Join group chats * React to texts across OS Welcome to the chat! Finally! I'll send everyone photos from the concert last night. Image simulated for illustrative purposes. Actual UX/UI may differ. Availability of RCS varies by region and carrier. For cross-OS communication, all members must have RCS enabled. For Android, requires Google Messages. For iPhone, requires iOS 18 or later. Image quality may vary. Turn off "Send photos faster" within Google Messages Settings for higher resolution images. Reactions only available for text messages; photos and videos are not supported for cross-OS communication. Google and Android are trademarks of Google LLC.
  • What's in the box: SAMSUNG Galaxy S25 Ultra, S Pen, USB-C Charge Cable, Ejection Pin.
  • SamsungGalaxy S25 Ultra video 0 minutes 23 seconds
  • The Samsung Galaxy S25 Ultra with Now Brief video 0 minutes 40 seconds
  • Demonstrating Audio Eraser on the Samsung Galaxy S25 Ultra video 0 minutes 41 seconds
  • Using Seamless Actions Across Apps on the Samsung Galaxy S25 Ultra video 0 minutes 53 seconds
  • Unboxing the Samsung Galaxy S25 Ultra video 0 minutes 45 seconds
  • Buying Guide: Samsung Galaxy S25 Lineup video 1 minutes 37 seconds
  • Moving Data to the Samsung Galaxy S25 Ultra with Smart Switch video 0 minutes 42 seconds
  • Galaxy S25 Series, Galaxy AI video 1 minutes 37 seconds
  • Galaxy S Pen Titanium Gray 360 View video 0 minutes 10 seconds
  • Galaxy S25 Ultra Titanium Black 360 View video 0 minutes 10 seconds

Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

Model:
SM-S938UZKAXAA
SKU:
6612723
Highly rated by customers for:
Clearance
$1,169.99
Save $130
The comparable value is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1671 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,671 reviews

  • Long overdue upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.upgraded from an S10 to the S25 ultra.Phone is very responsive and moving everything from old phone to new one worked out well.the Camera on this phone had some nice features and filters.great choice staying with Samsung

    I would recommend this to a friend

  • Samsung s25

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will be one of the best samsung s series phone

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • My favorite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it met my expectationes of samsung galaxy

    I would recommend this to a friend

  • Cell phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone I have ever bought is the best

    I would recommend this to a friend

  • Samsung galaxy s25 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth touch and fast process I love this samsung galaxy s25 ultra

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El mejor telefono .. una espectacular camara y su variedad en actualizaciones

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray

    I would recommend this to a friend

  • My life is winning with this phone!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and improved. I never planned to upgrade but I'm glad I did great phone.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone nice display performance is good overall great

    I would recommend this to a friend
  • Best Buy Employee

    Samsung S25 ultra

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product, especially if you like andriod phones which are the best. Good quailty phone

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. I’m enjoying my phone, liking all the features it has to offer

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • This phone is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i like this phone its life changer phone. I recommend to buy it

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Best phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pictures! Best decision ever on upgrading!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Samsung 25 ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondeful cellphone, it keeps on surprising me everyday! It has a thousands of cool features!

    I would recommend this to a friend

  • Favorite Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive ever purchased, coming off the s21 Ultra. Great device

    I would recommend this to a friend

  • Great Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I highly recommend it. Great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. The camera of this phone is wow

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really good for features. AI is really supportive.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • Sick phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. Love the perks of being a member

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Amazing phone, love it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera, the Samsung intelligence makes it a great competitor for the iPhone.

    I would recommend this to a friend

  • Samsung S 25 Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best phone for the year 2025. For good customer care get one with Best Buy.

    I would recommend this to a friend
Page 66, Showing 1,301-1,320 of 1,671 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.