Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$1,169.99
Save $130
The comparable value is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1671 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers love the Galaxy S25 Ultra 256GB (Unlocked) for its overall performance and amazing camera quality. Many customers appreciate the long-lasting battery life, the latest processor, and the perfect size for texting and screen viewing. The new slick design and many new features from Samsung are also well-received. A few customers mentioned some apps not working correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,671 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Huge upgrade from iphone 11 pro max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. I upgraded from an iphone 11 pro max. Battery life needs me work though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone with average battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone in general. Here I only mention a few things, the battery life is not good, need to charge every day. I missing to turn on the light by shake the phone or camera on by quick flip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beware of Unlocked Versions.....?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for the 2nd phone. Boyght an unlocked version and battery would die by 1pm each day. Retuened for a Verizon model and smooth sailing so far. The new UI 7 is not the best operating system by Samsung. Hope 8 is better!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for best electronics purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied and even impressed by this purchase. The customer service and help were very excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and best mobile to use for easy access

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New droid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone my granddaughter will be very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second time experience with Samsung. I like it with amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything from Samsung, but this phone made me fall in love with all its new technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for pictures!!! Absolutely love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, very good customer service and a great atmosphere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5515 w market st Apt 1502

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! The photography is more than wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very pleased very helpful and i joinded the best buy service plan was glad they told me about it ive already brought my laptop in for service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    pricey, but great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great phone. first time getting this nice of a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, nice phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, much bettwe price than verizon was charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever !!! Love the customizations ! Bring an iPhone user for years switching to this phone was the best choice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great customer service care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait time and the customer service was excellent.I went to the Davie store and left and came over to your store at the service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas been a great phone, very pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always total trust in Best Buy, Thank you for being the best suppliers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 Ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made an excellent choice. I love Android phones, Iknow how to work them, and it's the color I like. I love the new features as well.

    I would recommend this to a friend