Customer Ratings & Reviews

Phone is beautiful! The features and everything is great.

I want to say that it's a great product..... "One of the best phones I've ever had"..... Also a big Thank you to the manager of the Gainesville, Best Buy, he really helped me out, excellent customer service .....

Like this phone very much, has everything that we all need.

Excellent phone! Battery life is fantastic. Performance is very strong. Highly recommend this phone especially those wanting to switch from iPhone to Android.

The Galaxy S25 Ultra is very impressive — it nails the flagship checklist in almost every way: display, build, performance, camera versatility, support.

Amazing phone with a Amazing deal I highly recommend its good for gaming and taking pictures

I bought a Samsung S25 Ultra at Best Buy and the experience was excellent. The staff was friendly, answered all my questions, and the process was quick. The phone exceeded my expectations in camera and performance. I would definitely shop there again.

Decided to give Samsung another chance after the S24 U failed me, just to learn they failed me again with this S25U. Got the 512Gb at a great deal $1099 and wish i could keep it but eventually had to return and i felt such a huge relief of the idea i will no longer be stuck with this phone. The experience was very inconsistent and unpleasant, especially the battery. It was just terrible and gave me terrible axiety everytime i look at the battery and seeing it drops unusually fast every other minute even with light usage and switching off tons of things in setting just to squeezy a little more of it out. Like many others have said, Apps UI is no match to iOS apps honestly. Everything just feels fragmented, outdated, unpolished and inconsistent. Many people might not notice this but to me the experience is everything. Camera was amazing but struggle a lot in low like conditions. Like i got this phone and use its 100x zoom specifically for zooming in shows and concerts but the quality was just terrible compared to a 25x zoom on iPhone. The good things about this phone is mainly its display, customization, and the freedom of Android in general. If you feel like switching from iphone like me, give it at least 2 weeks to see if it truly works for you.

My best all rounder.been trying to get this phone for over a year-----.wow.so glad i was abke to from best buy.noy,am enjoying it.got everything i can think of.great length. Ease of use.camera great,style,use ,everything about this phone is it.❤️❤️❤️❤️

I love this phone. Its so fast and the cameras are amazing. Great quality and so many features aswell. My fist samsung phine was the 9 and i have never stopped using samsung since.

Currently using s25 ultra phone to write the review. Everything you need from a smart phone. Fast, responsive and easy to use.

A lot of reviews says this is just a minimal up upgrade. Mayby so, but coming from a S24 Ultra, I can say there is a noticeable difference in speed. All my apps spring to life. Boot up is also much faster. Screen is very easy on the eye even at minimum brightness. Android 15 and One UI 7.0 takes a little bit getting use to. A few functions lacks customize options such as not being able to change the AOD clock. That'll probably change with future updates. The AI stuffs, I don't use too much and Google Gemini can't even set an alarm or calendar. As good as it is, I would not pay $1,300 for this phone. During promotion with a trade in, it's a good deal.

I have had Samsung phones forever, refuse to go to an apple. This one is great. I always drop my phone and my last Samsung had the curved screen which was very expensive to replace. I feel this flat screen is less likely to break and more protected by the cover.

Excelent Phone, is very fast and the camera is good.

Great phone so far! Very quick and the camera is amazing!

Going to Best Buy to purchase a new Samsung cell phone was a Great experience. Very impressed with this phone and all its features...everyday I am in awe of its capabilities. I very much enjoy looking around and shopping at Best Buy, they have the best prices also.

Im so in love my phone. Camera quality is awesome. The battery life is exceptionally good easily last a full day. I been using this phone for almost two weeks now and i love it.

So far, I am loving this phone, which was a serious upgrade from my cheap A11. The camera worked great on my recent vacation. I'm still getting to know all the features. The pen is kind of handy if you don't want to get fingerprints on the screen, but my handwriting is not the best ... so I just use the pen to swipe text. It connects to my car via Android Audio almost immediately, when my previous phone would take blocks to connect. Only sorry I waited so long to upgrade, but I feel this phone will serve me well.

Great Phone, yrs ago I was a galaxy person for yrs, then switched to Apple, stay with them for a few yrs, but got bored ñ. Went back to galaxy and I’m staying with galaxy, fun phone, super duper great camera and has so many things to do with it. Awesome battery too…. In love !!!!

This is an exceptional smartphone that excels in nearly every category. Its stunning display, top-tier performance, and highly versatile camera system make it a powerhouse for productivity, creativity, and entertainmen