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Customer Ratings & Reviews

$1,217.22
Save $82.77
The comparable value is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1698 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's incredibly fast Snapdragon 8 Elite performance. They also appreciate the massive 200MP camera array, which captures elite detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,698 reviews
  • Rated 5 out of 5 stars

    Great phone and art tool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I am into doodling a lot so this makes a great past time for me with all the available tools for drawing fine lines and such for shading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, very good customer service and a great atmosphere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best best Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is Best Buy their employees very knowledgeable and appreciate the patience with me and I'll come back again and again and purchase more I highly recommend Best Buy for the professionalism purchase all my electronics at Best Buy very good return policy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great camera quality and fast speeds!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Jswiz, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're so happy to hear that you've been enjoying your Galaxy S25 Ultra so far. If you would like any further assistance or if you have any other feedback to share with us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    5515 w market st Apt 1502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! The photography is more than wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, I am very satisfied with my purchase and the price. That's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, much bettwe price than verizon was charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always total trust in Best Buy, Thank you for being the best suppliers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung life !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family member have been a long time fan of Samsung phones, but the S24 Ultra is a different piece of equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smiling and patience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What impressed me the most when buying my mobile phone was the smiling face of the saleswoman and her patience with all the questions I asked. What disappointed me was the absence of a pretty packaging bag with my purchased object

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas been a great phone, very pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S25 Ultra might be the best phone on the market. I'm still figuring things out but as of now compared to the Iphone I had its way better thats for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great customer service care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought S25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and best buy service. Price matching is at best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and outstanding customer service by the Best Buy staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good price , very clear sound best phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone with Specs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and definitely a much needed upgrade for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung phone. I had to buy a new one because I left my old one on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got at a great price at best buy for 950$ for 256 gb variant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great so far! Purchasing was a little frustrating though, my order was canceled 4 different times and I wasn't able to complete my purchase with the service providers available.

    I would recommend this to a friend