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Customer Ratings & Reviews

$1,217.22
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Customer reviews

Rating 4.8 out of 5 stars with 1698 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's incredibly fast Snapdragon 8 Elite performance. They also appreciate the massive 200MP camera array, which captures elite detail.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,698 reviews
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 years Iphone user change to Samsung and i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over 12yrs since I had a new phone. Had the phone not needed to be updated, I would've kept my Note 9.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my galaxy phone ! This one wins ! I would recommended buying from best buy than any other retailer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 16-year-old son and he is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use I phone before I want to try Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S25 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart phone. Very fast . Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, screen is beautiful and camera quality is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Best camera and awesome screen which has the best capability to display qhd pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing android phone user friendly i recommend everybody to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Device and packaging were as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t shop anywhere else but Best Buy the best products ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Samsung phones for years. Old phone died due to accidental water spill. So just updated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bad , but battery run out pretty quick , but everything is fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI garbage is kinda trash, but it is still a cool little phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Gator, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S25 Ultra. The Galaxy AI on your S25 Ultra has been designed to make the smartphone experience more intuitive, efficient, and personalized by offering advanced, on-device generative AI features for communication, productivity, and content creation. This device includes real-time translation, AI-powered photo editing, smart text summarization, and enhanced intelligent search. If you would like to share any other feedback with us or if you would like further assistance, please let us know by reaching out to Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buying process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and fast process from order to getting the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old phone (Note 8) was truly beginning to show its age, so i went to this phone because it is the only one still offering a pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy and overall very much satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New excellent S25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good device for daily use and has clear images. I think it is not that heavy as they told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mobile i like more and the customer service is also good and the way they give respect i like a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast durable phone. I always with samsung. I love it

    I would recommend this to a friend