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Customer Ratings & Reviews

$1,217.22
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The comparable value is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1698 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, camera quality, and battery life. They also appreciate its elegant design, ease of use, fast processor, excellent features, and screen size. However, some customers have noted concerns regarding its weight and occasional heat dissipation. There are also mentions of issues with the S Pen's functionality and its lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,698 reviews
  • Rated 5 out of 5 stars

    Great phone nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I like the fact that it is rounder on the edges than the S24 Ultra. It seems lighter also. Overall a great phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung s25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seems to have all the same issues as my previous samsung a53. The screen shuts down within a few seconds although set at the max of 10 minutes. The screen is hyper sensitive & jumps all over . I have to hit the back tab several times and perhaps it may go back...most likely not. For the price i expected much more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmyG, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We value your feedback as we continue to make improvements on our product line based upon our customer feedback. Your screen turning off early likely involves quickly checking your Screen Timeout settings. Here's how: Settings > Display > Screen timeout. Then, disabling features like Adaptive Brightness and ensuring Keep Screen On While Viewing is active. In regards to display sensitivity, please adjust your device's Touch Sensitivity in your settings. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and its reliable. Needed the option to add more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good samsung s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone. I want it as a gift for my wife. She deserves it for taking care of my dad when he was sick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the number 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and professional costumer services and excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android phone on the Market. Perfect blend of software and hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is highly recommended for storing files and very convenient for working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew is helpful n provide good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ultra good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very productive smartphone with dedicated processing information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and Best Service big Store big Parking ,Good Good Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever to biy this product especially from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the manager and the sales representative for help me to get the best option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S25 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fine phone with a lot of intelligence & new things to learn about. It would be nice to have a training session scheduled after purchase to understand it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me ase ver el trabajo mas facil

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing galaxy s25 ultra just wow exelente y lijero

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone transferred my data easy and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Phone. The AI featurs on this phone really separates it from the rest. The camara is amazingly clear. All around a phone worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No interest if paid in 12 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price and have paid in 12 months without interrest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continues to Amaze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't yet appreciated all the capabilities. Lots to learn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far no complaints about the product save it is a little big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency and quality on their service, exactly what I needed. I came in with doubts and left with my problem solved. Acquired the device I desired.

    I would recommend this to a friend