Customer Ratings & Reviews

I've been using the Samsung Galaxy S25 Ultra for daily tasks, photography, entertainment, and work, and overall it has been an impressive experience. Display Quality The display is one of my favorite features of the Galaxy S25 Ultra. The screen is bright, sharp, and vibrant, making videos, photos, and games look amazing. The 120Hz refresh rate makes scrolling and navigating through apps feel incredibly smooth. I especially enjoy using the phone outdoors because the display remains easy to see even in bright sunlight. Camera The camera system delivers excellent results in most situations. Photos are detailed and colorful, and the zoom capabilities are particularly impressive. I use the camera frequently for family photos, travel pictures, and social media content. Night photography is also strong, producing clear images even in low-light conditions. Battery Life Battery life easily lasts me through a full day of regular use, including browsing the web, streaming videos, taking photos, and using social media apps. On lighter days, I can even get close to two days before needing to recharge. This gives me confidence when traveling or spending long hours away from a charger. What I Like Stunning display with excellent brightness and smooth performance High-quality cameras with versatile zoom options Strong battery life for all-day use Fast and responsive performance for multitasking and gaming Premium design and build quality What I Dislike The phone is quite large and can be difficult to use with one hand The price is higher than many competing smartphones Some photos can appear slightly over-processed with overly vibrant colors Charging speeds could be faster compared to some competitors How and Where I Use It I primarily use the Galaxy S25 Ultra for work, communication, photography, and entertainment. During the day, I use it for emails, video calls, note-taking, and web browsing. In the evenings, I often use it to watch videos, stream content, and edit photos. The large display makes it an excellent device for both productivity and media consumption. Overall Rating: 4.5/5 The Samsung Galaxy S25 Ultra is a premium smartphone that excels in display quality, camera performance, and battery life. While its size and price may not suit everyone, it offers a feature-rich experience that is hard to match.

Отличные условия, очень хорошая возможность для людей, особенно разблокированный. По больше вам клиентов, по больше вам продаж.

I bought the open box one with the excellent option and it surprised me how clean and brand new it looked, no scratches or anything and everything seems to be working great, love it

It’s perfect my phone, I love shopping at this store. The service is amazing, the staff is very friendly, and they're very understanding when dealing with customers who don't speak English. They're the best.

The best of the best at Best Buy, best prices, very friendly staff

I have been pleased with this phone and the technolgy of it.

Thank you for offering excellent customer service. I always find what I need, and with seasonal kindness from the staff. Thank you for training very well. I am happy to be part of Best Buy's customers.

I've always had a note phone and ultra models the camera system is hands down second to NONE! Love these phones. This time i was smart and purchased the unlocked model

Samsung can never go wrong.Galaxy AI is nailing every bit.

I love my Samsung S25 ultra! I have been an Iphone user for a long time and was hesitant to switch to android but I'm extremely satisfied with my purchase!

Very good phone and people are really nice at this location

Phone is great so far, but I keep showing and sharing with everyone I talk to the giant empty (no packing material) box BestBuy packaged/sent this $1200 phone to bounce around in. Box was delivered with a hole so big I literally didn't have to open the box I just slid my $1200 phone out of the hole. I keep showing everyone the photos because it is so crazy to me. I received a $30 order from a place you order photos from the same day that was in a hard to puncture cardboard box, bubble wrapped, and stuffed with packaging but my expensive phone was thrown in a giant empty box to get slammed around/broken/almost stolen. I would have bought in store, but no local BestBuys had it in stock. Done ordering from here after this since it's too risky for big purchases.

Great phone but hadware of camera built quality is not that reliable may have some damage in future

Great phone. Very powerful, and amazing AI features.

Very easy to manage/ navigate the phone. Classy yet stylish, no problem with the phone. Silver

It is undoubtedly one of the most complete smartphones on the market today. The design and build quality stand out: the immersive display, with vibrant colors and stunning brightness, makes any visual content look amazing. With a next-generation processor and 12GB of RAM, the S25 Ultra handles multitasking, heavy games, and demanding apps without any lag. The 256GB of storage provides plenty of space for photos, videos, and apps, ensuring you never run out of room. The camera system is spectacular. Photos in various lighting conditions are sharp and detailed, and advanced photography features like high-quality zoom and night mode make a real difference for those who love capturing every moment perfectly. Videos are also professional-grade, with excellent stabilization and true-to-life colors. Battery life is impressive, easily lasting a full day of heavy use, and fast charging saves valuable time. Integration with other Samsung devices, such as tablets and wearables, enhances productivity and overall user experience.

I recently upgraded to the Galaxy S25 Ultra 256 GB and overall I’m very impressed with what this flagship brings to the table. Here are my thoughts: What I love • The display is stunning — the 6.9″ QHD+ Dynamic AMOLED 2X panel with 1-120 Hz refresh really makes everything feel smooth and vibrant. • Performance hasn’t disappointed: the Snapdragon 8 Elite “for Galaxy” chip paired with 12 GB RAM makes multitasking and demanding apps feel effortless. • The camera system is top-tier: the 200 MP main sensor, and the upgraded 50 MP ultra-wide are particular stand-outs for sharpness, detail and low-light performance. • Design and build feel premium: the titanium frame, refined edges and IP68 dust/water-resistance give confidence and durability.  • The 256 GB storage gives plenty of headroom for apps, photos, videos — good peace of mind. A few caveats • The S Pen has seen a regression: Bluetooth “Air gesture” functionality has been removed, meaning some remote camera shutter / gesture features are no longer available.  • Charging speed is still “only” 45 W wired: while acceptable, some competitors offer faster charging these days. • Price is high: At a premium flagship cost (~$1,299 for the 256GB model) you definitely pay for “everything”. • For users upgrading from the very recent prior “Ultra” models, some improvements may feel incremental rather than groundbreaking.

Alright, so I’ve had the S25 Ultra for a little while now, and just being real—it’s kind of a beast. First off, the screen is crazy good. I didn’t think I’d care that much, but once I started using it, I totally got the hype. Super smooth scrolling, bright even outside, and the colors are sharp without looking fake. Watching anything on this phone just hits different. The camera is honestly one of my favorite parts. I’m not a professional or anything, but I’ve taken some pictures that look like I actually know what I’m doing. The zoom? Ridiculous. I zoomed in on the moon for fun and it actually looked good. And low light shots don’t come out all grainy like older phones—I was impressed. Battery life has been solid too. I use my phone a lot—work stuff, texting, YouTube, and way too much scrolling—and it still makes it through the whole day. Now here’s the thing: it charges fast, but only if you use the right charger. It supports 45W charging, but they don’t give you the charger in the box—you just get a USB-C cable. I bought the Samsung 45W charger separately and yeah, it’s worth it. It charges the phone super fast, like 50% in half an hour kind of fast. Performance-wise, no issues. It’s fast, smooth, handles everything I throw at it—games, apps, switching between stuff—it all just works without lag. Now let me be honest about the S Pen. I don’t really use it. I thought I might, but it just kinda sits there. And when you get a case, there’s this weird little cutout on the bottom corner for the S Pen, and it kinda messes with the whole clean look of the phone. Personally? I hope Samsung drops the S Pen next time and focuses more on battery or trimming the size a bit. Speaking of size—yeah, it’s a big phone. Like, it’s not something you one-hand easily. But after a few days, I got used to it, and honestly the big screen is worth it. Overall? Yeah, it’s expensive. But if you’re someone who actually uses their phone a lot, this one’s worth every penny. It feels premium, looks amazing, runs like a dream, and it’s one of those phones that makes you excited to use it

I am very satisfied with my Samsung Galaxy phone. The design is sleek and comfortable to hold. The display is bright and clear, making videos, photos, and browsing enjoyable. The phone works smoothly and responds quickly. Apps open fast, and multitasking is easy. The camera takes high-quality photos and videos, even in low light, which is great for capturing everyday moments. Battery life is reliable and lasts throughout the day with normal use. The sound quality is clear for calls, music, and videos. The phone also offers many useful features that make daily tasks simple and convenient. Overall, the Samsung Galaxy phone is a reliable and well-performing device. It meets my expectations and is a good choice for anyone looking for a dependable smartphone.

The Samsung Galaxy S26 Ultra (released Feb 2026) offers a more refined, comfortable design with rounded corners, a lighter, thinner chassis made of armor aluminum, and enhanced, faster AI processing compared to the S25 Ultra. While the 5000 mAh battery remains similar, the S26 Ultra generally offers better camera performance—particularly in low light—and an improved, anti-spy