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Customer Ratings & Reviews

$1,217.22
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Customer reviews

Rating 4.8 out of 5 stars with 1698 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, camera quality, and battery life. They also appreciate its elegant design, ease of use, fast processor, excellent features, and screen size. However, some customers have noted concerns regarding its weight and occasional heat dissipation. There are also mentions of issues with the S Pen's functionality and its lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,698 reviews
  • Rated 5 out of 5 stars

    "The Best of the best 'Best buy"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone S25Ultra Agarrence de las manos con Samsung en 2025

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've owned in years plus built in AI is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I love Artificial Intelligence and. It helps me a lot with my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and the buying on line was smooth and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely happy with the phone and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it for my mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing, has good quality and the color is just beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but it didn't come with the pen for signatures as pictured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the cell phone and getting out of the routine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person helping me that day was on point.got me in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a beast i would only recommend to those people whose hand is big

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Samsung Galaxy S25 Ultra – A True Powerhouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is simply outstanding! The 6.9-inch display is bright, vibrant, and smooth, making streaming and gaming an absolute joy. The camera system is next-level—crisp details, incredible zoom, and stunning low-light shots. Performance is lightning fast with the new processor, and multitasking feels effortless. The battery easily lasts through the day, even with heavy use, and the sleek design gives it a premium feel in the hand. Best Buy made the experience even better. The manager and customer service team were knowledgeable, patient, and made sure I left with everything I needed. If you want a phone that combines cutting-edge performance, beautiful design, and top-tier camera quality, the S25 Ultra is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it it was gift very good quality highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service!! seemless purchase. Great quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much it’s my baby. Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color like it so much i bout another for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra 25 Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Newest Android 15 is a far leap forward. Better S-pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pictures get spread at night time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At night the pictures get spread so I'm not satisfied with camera result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with Best buy all the time + quality equipment

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Usually love Samsung Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically love Samsung Ultra Phones. This one is having issues with the hot spot, it is not working at this time. 7 hours tech support. No resolution yet. I will post with update on service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DeniseG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can activate a mobile hotspot on your phone or tablet to let other devices connect to the internet. You can also configure several features and settings to keep your hotspot private or reduce battery consumption. In a pinch, it’s a real lifesaver. Feel free to check out, "Use a mobile hotspot on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. If you have additional feedback to share or if you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good phone overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone serves my purpose but I like if they had more improved color levels in the photos.

    No, I would not recommend this to a friend