Customer Ratings & Reviews
- Model:
- SM-S938UZTAXAA
- SKU:
- 12067528
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, camera quality, and battery life. They also appreciate its elegant design, ease of use, fast processor, excellent features, and screen size. However, some customers have noted concerns regarding its weight and occasional heat dissipation. There are also mentions of issues with the S Pen's functionality and its lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Good phone overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the phone serves my purpose but I like if they had more improved color levels in the photos.
No, I would not recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone overall...just little bit too big, speaker not too bad, but still can't beat Sony phones
I would recommend this to a friendS25 ultra unlocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one yesterday! Exited to see it working! Love the color! Get your one soon and feel the difference
I would recommend this to a friendSopio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very nice purchase. We enjoyed. Thank you Best Buy
I would recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Decided to finance it. Love the stylus
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung No Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple issues with this phone connecting to my car screen through Android Auto. It was fine until they kwpt doing updates. None of the updates have fixed it. My texts no longer sync up to my car through bluetooth, either. Calls are repeatedly dropped when I have multiple bars. I should have gone with the cheaper Motorola.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Nope, thanks for taking the time to share your sentiments wits us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your thoughts as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out our helpful tips and tricks to resolve the issue and reestablish the connection. Check out, "Unable to connect Galaxy phone to a car" and "Dropped calls on a Samsung phone" to help resolve what you've described to be experiencing with your device. Please feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a faithful Samsung customer. - Debra
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fun I'd always had samsung Samsungs are the best I love it it so so smooth
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Was helped right away. Very friendly employees.
I would recommend this to a friendS25 Ultra
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was slow . Update has bug . My s20+ was better phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Watch, thank you for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy S25 Ultra. Your insights allow us to make improvements on our product line to better align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Take a moment to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
magnificent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good phone, it looks more resistant than the previous ones, something I was hoping would come out soon.
I would recommend this to a friendExcellent Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched over from apple which i found to be very restrictive. So much more customization with this phone.
I would recommend this to a friendBest phone ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best reliable phone ever highly Recommended. Highly recommended A++
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful personal choosing a proper product for my wife an offer good incentives to purchase it.
I would recommend this to a friendBest phone ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always prefer bestbuy to buy anything they are the best
I would recommend this to a friendBest phone from the best store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this phone and the customer service from best buy was amazing thank you
I would recommend this to a friendExelente telefono
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone, the zoom of the camera of the best.
I would recommend this to a friendNice phone but I'm tired of Gemini AI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but I'm tired of Gemini AI and no way to turn it off
I would recommend this to a friendDon't recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was great for work. Meetings on one side and research on the other. When samsung had an update, it made me have to purchase another phone altogether. The repair would have been just as much as the cost of the phone. I don't recommend for long term use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day CMW76, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy S25 Ultra. Your constructive feedback allows us to make improvements on our devices. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Without having any details available regarding what you may have experienced with your Galaxy S25 Ultra and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra
Best S series mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim compared to s24. Integrated AI features makes it worth the price
I would recommend this to a friendGalaxy s25
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this new toy for 3 days now and I can say it's really worth the switch from Iphone.
I would recommend this to a friend