Customer Ratings & Reviews
- Model:
- SM-S938UZTAXAA
- SKU:
- 12067528
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, camera quality, and battery life. They also appreciate its elegant design, ease of use, fast processor, excellent features, and screen size. However, some customers have noted concerns regarding its weight and occasional heat dissipation. There are also mentions of issues with the S Pen's functionality and its lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Samsum s25 ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Good personal best buy
I would recommend this to a friendQuality phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got it need a new phone bad. Its GG oing to last me a while
I would recommend this to a friendBest Buy the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth it to spend this money on it. Good best bay service
I would recommend this to a friendIdeal for technology lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love technology and how practícal it is, wich si womderful.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service very kind and answered all the questions
I would recommend this to a friendS25Ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product..sleek style easy to use! Would purchase again!
I would recommend this to a friendMy self
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was knowledgeable. I was pleased with him
I would recommend this to a friendDisappointing Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the Samsung Galaxy S25 Ultra, but unfortunately, it has been a major letdown. Despite all the hype and premium pricing, the phone falls short in several key areas. First, the performance is surprisingly inconsistent. For a flagship device, I expected smooth multitasking and lightning-fast app launches, but instead, I’ve experienced frequent lagging and occasional crashes. It's simply not what you expect from a phone that’s supposed to represent the cutting edge of Android technology. Battery life is another huge disappointment. Even with moderate use, I find myself scrambling for a charger halfway through the day. For a phone that's advertised to have an all-day battery, this is unacceptable. The camera — usually Samsung’s strong suit — also misses the mark. Photos often come out over-processed and lack the natural sharpness and color accuracy I was hoping for. Night mode struggles with clarity, and zoomed-in shots are almost unusable. Design-wise, while it looks premium at first glance, the phone is surprisingly uncomfortable to hold for long periods, and it feels bulkier than it needs to be. The software doesn't help either; One UI feels bloated, with a lot of unnecessary features that slow the phone down rather than enhance the experience. Overall, the Samsung Galaxy S25 Ultra feels like a rushed, overpriced product that doesn't live up to its promises. I expected a top-tier experience and instead got frustration. Definitely not worth the upgrade.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MenaA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your Galaxy S25 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings-->Galaxy AI. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case that protects the phone and was easy to install.
I would recommend this to a friendTried switching to Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honest review on the cell phone, its not a bad phone. I loved it but coming from an iphone user for over 10years plus it was quite difficult trying to get use to it. Also i needed to download something different for almost every app. The thing i did like the most was the transition in the music when the next song would play.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Fonso, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to a new device may often come with quite a bit of a learning curve. We try our best to mitigate this transition as much as possible by offering a wealth of resources to our customers. If you haven't checked out these resources, please feel free to do so at your leisure. We currently offer video tutorials, interactive simulators, device manuals, and software updates online for your review. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Good price mid pen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It food phone bit the pen i wiah could have been better but for aure buy your phone or tech at beat but the prices dont even come close
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love those phone and I promise to shop with you again
I would recommend this to a friendBest buy really is the BEST!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad i let my wife talk me into coming here.
I would recommend this to a friendThe best phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best phone to buy from is Best Buy I love mines
I would recommend this to a friendS25 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice and new but camera and display quality doesn't compare to S22 Ultra
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha LizG, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra offers a superior camera and display compared to the S22 Ultra, featuring a brighter 2600-nit flat display, a 200MP main sensor, and faster 50MP 5x telephoto, along with a more durable titanium frame. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like further assistance. Thank you for being a steadfast Samsung customer. - Debra
S25 ultra phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung S-25 ultra nice phone 256 GB lite weight best color
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone,I like the shape of the phone..satisfied
I would recommend this to a friendSamsung galaxy s25
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customers service, help with the decision to purchase the Samsung galaxy s25
I would recommend this to a friendSamsung Galaxy S25 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my iPhone to S25 ultra and there is a big difference. I am loving my Samsung and will not go back to apple.
I would recommend this to a friend- Pros mentioned:Overall performance
Sacks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sacks of thebgreatvwhite in real for freal wpop
No, I would not recommend this to a friend