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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1574 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,574 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Ultra 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is really nice. I like that it loads apps quickly and downloads are a breeze. The sound quality is really nice as well, when I make phone calls and listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to use and the battery is good so i would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed it with the customer service and very sat

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, works very well l, the camera is definitely the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    S 25 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice product Work perfect Good camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far am loving my new S25 ultra still have some more features to setup but so far no complains here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone at excellent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it more than my iphone 15 pro max. Good deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Step Up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came time to upgrade our phones, we actually were drawn in by other phones that were on sale; but they were not in stock. We wanted a lot of memory, because we take a lot of pictures and videos. We selected this phone mostly because it was in stock, and we needed to upgrade prior to going on vacation. It was more money than we wanted to spend, but in the end, we are very happy with these phones. Don't really use the pen feature, but may have to look into it more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprisingly disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big, bold phone. It has the SPen, It is almost like the S23 I had a few years back. That is kind of the problem. I guess I do not know what I was expecting. I decided to switch back from the iPhone 15 pro max (Long time android user, switched to the iPhone in early 2024 after like 10 plus years on android). Do not know what I was expecting, but I was fairly disappointed. The phone felt clunky. I had tried the Oneplus 13 previously for a few days a few months back and thought that was clunky, but man I do not know if it is just OneUI on the phone, because I have a Tab S10 series tablet, and love that thing, more than my iPad from 2 years ago. So much so that I actually bought the OP13, again, and am way happier. The battery on the s25 Ultra was horrible. I turned off background data for almost everything I did not need, restricted background apps from running, most apps, other than a few message/email apps and a few others, still horrible. Not impressed with the camera's, speaker audio really almost everything feels average to below average, even the screen, which Samsung is really know for, was really not all that amazing. Luckily I bought this on sale at $899. because man I would be even more disappointed if I had paid full $1299 for it. Unluckily, I am out of the return Window, which is my own fault, I knew from like day 3 that I was having some misgivings about it. Hopefully I can sell it on a market place for a decent amount. Again, there is nothing broke, nothing "Wrong" with it, I just feel it is not a good value.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Josh, thanks for sharing your feedback with us about your experience using the Samsung Galaxy S25 Ultra. The Galaxy S25 Ultra is a significant upgrade over the S23 Ultra, featuring a faster Snapdragon 8 Elite processor, 12GB RAM, and a more durable, refined Titanium design with flatter edges. Some key improvements include a brighter 6.9-inch display with anti-reflective coating, a 50MP ultrawide camera, improved low-light imaging, and 7 years of software support. The S25 Ultra S Pen is designed with a more ergonomic, slightly smaller, and flatter profile to fit the new chassis compared to the S23 Ultra. The S25 Ultra offers a lighter titanium build at 218g vs 234g. If you're experiencing less than optimal battery life, check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to address what you may be experiencing. The S25 Ultra camera is a top-tier system highlighted by a 200MP main sensor, 50MP ultrawide/macro, and powerful 10x periscope zoom. It offers vibrant, detailed, and consistent photo quality with improved natural colors. While zoom capabilities up to 30x remain at its exceptional quality. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Look mom I got a Samsung S25! Ultra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my phone. It works really well. I'm impressed with the technology...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen and fast response. Looks great and like the pen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Therrrrrrr Great!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these samsung phones. They are so great. whoever sees this get you a Samsung ultra 25s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone, works perfectly and without details until the moment of failures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was amazing!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience using this phone. Camera and picture quality is amazing. Performance and battery lifecycle is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra in my opinion is the best phone out. This phone is great for the business oriented person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone got it of a gift fort wife and she loved it has a great camera and it’s no slow she had a iPhone and made a change to android and she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Phone for a quality cell phone. 512 gig phone would ultimately be better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST EVER EXPERIENCE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung S25 Ultra from best buy. It was my best decision ever. It was great experience and absolutely fantastic customer support. I would recommend everyone to go for it. Thank you Best buy!! See you soooon.....:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and good service. Delivery on time. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good just as described, They had ot available the same day

    I would recommend this to a friend