Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray.
  • Galaxy S25 Ultra Galaxy AI Samsung
  • Now Brief with Galaxy Al Insights that keep you a step ahead. Morning brief: Start your day with this briefing. It's 63 to 66°F and low, Sunny Highs 48°F. Good weather for running. 45 to 67°F. Midday brief: Enjoy the rest of your day. Evening brief: Here's a recap of your day. Today's Temperature: Temperature is higher than yesterday. Don't miss these features while driving. Get iB your M today. Today's Energy Score: 92 - 6. Energy score: Well rested. You've been getting in adequate sleep amount. Always be ready for driving. This coupon expires in 3 days. Don't forget to use the i-Bask Cafe Special Latte Coupon (expires 200501). Here are some memorable moments from today: You reached 2 of your daily activity goals today. Can you reach all 3 tomorrow? 12,158 steps, 76 minutes.
  • Audio Eraser with Galaxy Al: Reduce the noise. Reveal the magic. Analyzing sound... Noise Auto -25 Mute. Compatible with common video formats accessible in Gallery; helps minimize six sounds (Voice/speech, Music, Noise, Crowd, Nature, Wind). Utilizes AI; results vary.
  • Portrait Selfie with Galaxy Al: Bring out the best in every face.
  • Camera: High-resolution Ultra Wide lens Processor: Snapdragon 8 Elite for Galaxy 12MP Selfie Camera 50MP Ultra Wide 200MP Wide-angle 2x Optical Quality Zoom Battery: Charge less. Do more. 50MP Telephoto 5x Optical Zoom and 10x Optical Quality Zoom 20:30 0 5000 mAh 10MP Telephoto 3x Optical Zoom.
  • Brilliant display with ProScaler: Your images, clearer than ever. Requires screen resolution setting to QHD+.
  • Switching is quick and easy. Move content and apps from your previous phone over to your new one with Smart Switch. Transferring data from your old phone... 63.8% 3 minutes left. Images 4011/4372. SAMSUNG. Keep screen on. Stop. Wired transfers from Android devices require the sending device to have Android 4.3 or later. For wireless connections, the sending device must have Android 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data, content, and apps available for transfer may vary by transmission method. Wired transfers from iOS require the sending device to have iOS 5 or later. Transfers can also be completed without a cable through a wireless connection or iCloud. For wireless connections, the sending device must have OS 12 or later. iCloud transfers require the sending device to have iOS 5 or later. For wireless transfers, download the Smart Switch Mobile app from the Galaxy Store.
  • Energy Score with Galaxy Al: One simple number. A world of insights. Energy Score with Galaxy Al: One simple number. A world of insights. Devices shown: Galaxy Ring, Watch Ultra and Buds3 Pro Galaxy A features track data and requires a compatible Galaxy wearable device (sold separately), Samsung Health app and Samsung account. Products sold separately.
  • Text more seamlessly with RCS Messaging: * Send higher-res pics and videos * Join group chats * React to texts across OS Welcome to the chat! Finally! I'll send everyone photos from the concert last night. Image simulated for illustrative purposes. Actual UX/UI may differ. Availability of RCS varies by region and carrier. For cross-OS communication, all members must have RCS enabled. For Android, requires Google Messages. For iPhone, requires iOS 18 or later. Image quality may vary. Turn off "Send photos faster" within Google Messages Settings for higher resolution images. Reactions only available for text messages; photos and videos are not supported for cross-OS communication. Google and Android are trademarks of Google LLC.
  • What's in the box: SAMSUNG Galaxy S25 Ultra, S Pen, USB-C Charge Cable, Ejection Pin.
  • SamsungGalaxy S25 Ultra video 0 minutes 23 seconds
  • The Samsung Galaxy S25 Ultra with Now Brief video 0 minutes 40 seconds
  • Demonstrating Audio Eraser on the Samsung Galaxy S25 Ultra video 0 minutes 41 seconds
  • Using Seamless Actions Across Apps on the Samsung Galaxy S25 Ultra video 0 minutes 53 seconds
  • Unboxing the Samsung Galaxy S25 Ultra video 0 minutes 45 seconds
  • Buying Guide: Samsung Galaxy S25 Lineup video 1 minutes 37 seconds
  • Moving Data to the Samsung Galaxy S25 Ultra with Smart Switch video 0 minutes 42 seconds
  • Galaxy S25 Series, Galaxy AI video 1 minutes 37 seconds
  • Galaxy S Pen Titanium Gray 360 View video 0 minutes 10 seconds
  • Galaxy S25 Ultra Titanium Gray 360 View video 0 minutes 10 seconds

Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray

Model:
SM-S938UZTAXAA
SKU:
6612724
Highly rated by customers for:
$1,199.99
Save $100
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1576 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,576 reviews

  • Family with teens

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive for the features of its predecessor phones.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The damaging galaxy s25 ultra is a really nice phone.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Pros mentioned:
    Design

    I like it.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good article, I really like it.Its design and good work for my work needs and my activities of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Good !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good purchase. The phone works very well with the apps, and above all, the camera is excellent!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I got this unlocked and I also got a gift card for trade in!! Nice!! The phone is great and you must have it

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome phone at awesome price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience of purchasing from BestBuy. Provide superb discount on best phone.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    S25 Ultra great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a good camera that is also a phone. Ive been really imoressed with photo and video quality

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my wife and we love it , has a lot of features but the camera is the best

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • Exceptional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything I needed in a phone and online work. Easy to use

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • good service and customer attention…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and customer attention. Friendly staff, clean and well-organized store. I always find what I’m looking for. I recommend Best Buy 100%.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    S25 ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it takes amazing photos of everything, and ai is amazing

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    S25 ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could get $90 cash vack from best buy. If I opened store cc. Did not. Not happy. The phone is okay. Just heavier then galaxy 22 plus. I had to renew it because it was not holding the charge well. (3 yrs old) I believe it was controlled remotely to affect the phone life. Practically spotless. Corporate games to steal people's money.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flawless screen great storage space good I would recommend to everyone

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Samsung Galaxy S25 Ultra:The Best Android of 2025

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with my new Galaxy S25 Ultra! It's the best phone I've ever owned. The Galaxy AI features are amazing, especially for editing photos and videos. I couldn't be happier; I recommend it 100%!"

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • “Fast Pickup, Great Prices, and Helpful Staff”

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my phone from Best Buy online and had it ready for pickup the same day. The process was smooth, and customer service was responsive when I had a question. It’s one of the most reliable electronics stores I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Galaxy s25

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I'm learning more & more about it. This phone is so much more than any other phone I've had. So glad I got it.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Purchased with confidence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad was very happy with this purchase and its his first owned new phone.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • A Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone, size, pen and upgrades. I only by Samsung phones and this is the best one yet!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My Personal Assistant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT a phone. It is an excellent personal assistant that does everything for you. It is the most efficient product ever.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for a decent price with so much flexibility and power

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
Page 52, Showing 1,021-1,040 of 1,576 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.