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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1590 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,590 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, very good quality and great for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell by AI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent would recommend to everyone. Live the AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place for home appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and wide range of collections in electronic items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but one of my irobt app does not work on this phone. Still have not been able to find out why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to this phone after 7 years using iPhones. I'll miss iMessage, as almost everyone I know has iPhones, but outside of that I'm liking the functionality of Samsung and One UI 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience at the store and best purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite candle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W It's wonderful to go to a place where you are treated with the warmth of home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART PHONE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT PRODUCT, I LOVE IT. IT WAS A GIFT FOR MY DAD AND HE IS SO HAPPY AND HE LOVE IT AND IT MAKES ME HAPPY TO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Samsung phones for years. Old phone died due to accidental water spill. So just updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Ive been with Samsung for years but this one is by far my favorite. The stylus is great qith the PINUP coloring and drawing even taking notes on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products!!!Great service!!! FIVE STARS⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone, I really love it, best phone I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice and am enjoying my phone pictures good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgrade from a 21s to this one and he love's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest phone on the market by far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever gotten. The ai features and customization it offers is top notch. Been using it non-stop after purchase, I recommend this phone for anyone who is willing to switch brands or try something new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new phone. It's very very funtional. Excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good attention from the seller, I definitely give him an excellent 10 service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung s25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seems to have all the same issues as my previous samsung a53. The screen shuts down within a few seconds although set at the max of 10 minutes. The screen is hyper sensitive & jumps all over . I have to hit the back tab several times and perhaps it may go back...most likely not. For the price i expected much more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmyG, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We value your feedback as we continue to make improvements on our product line based upon our customer feedback. Your screen turning off early likely involves quickly checking your Screen Timeout settings. Here's how: Settings > Display > Screen timeout. Then, disabling features like Adaptive Brightness and ensuring Keep Screen On While Viewing is active. In regards to display sensitivity, please adjust your device's Touch Sensitivity in your settings. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift . Looks great and should hold the expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I am a proud owner of a Samsung/Android phone, having switched from an iPhone after 15 years.

    I would recommend this to a friend