Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray.
  • Galaxy S25 Ultra Galaxy AI Samsung
  • Now Brief with Galaxy Al Insights that keep you a step ahead. Morning brief: Start your day with this briefing. It's 63 to 66°F and low, Sunny Highs 48°F. Good weather for running. 45 to 67°F. Midday brief: Enjoy the rest of your day. Evening brief: Here's a recap of your day. Today's Temperature: Temperature is higher than yesterday. Don't miss these features while driving. Get iB your M today. Today's Energy Score: 92 - 6. Energy score: Well rested. You've been getting in adequate sleep amount. Always be ready for driving. This coupon expires in 3 days. Don't forget to use the i-Bask Cafe Special Latte Coupon (expires 200501). Here are some memorable moments from today: You reached 2 of your daily activity goals today. Can you reach all 3 tomorrow? 12,158 steps, 76 minutes.
  • Audio Eraser with Galaxy Al: Reduce the noise. Reveal the magic. Analyzing sound... Noise Auto -25 Mute. Compatible with common video formats accessible in Gallery; helps minimize six sounds (Voice/speech, Music, Noise, Crowd, Nature, Wind). Utilizes AI; results vary.
  • Portrait Selfie with Galaxy Al: Bring out the best in every face.
  • Camera: High-resolution Ultra Wide lens Processor: Snapdragon 8 Elite for Galaxy 12MP Selfie Camera 50MP Ultra Wide 200MP Wide-angle 2x Optical Quality Zoom Battery: Charge less. Do more. 50MP Telephoto 5x Optical Zoom and 10x Optical Quality Zoom 20:30 0 5000 mAh 10MP Telephoto 3x Optical Zoom.
  • Brilliant display with ProScaler: Your images, clearer than ever. Requires screen resolution setting to QHD+.
  • Switching is quick and easy. Move content and apps from your previous phone over to your new one with Smart Switch. Transferring data from your old phone... 63.8% 3 minutes left. Images 4011/4372. SAMSUNG. Keep screen on. Stop. Wired transfers from Android devices require the sending device to have Android 4.3 or later. For wireless connections, the sending device must have Android 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data, content, and apps available for transfer may vary by transmission method. Wired transfers from iOS require the sending device to have iOS 5 or later. Transfers can also be completed without a cable through a wireless connection or iCloud. For wireless connections, the sending device must have OS 12 or later. iCloud transfers require the sending device to have iOS 5 or later. For wireless transfers, download the Smart Switch Mobile app from the Galaxy Store.
  • Energy Score with Galaxy Al: One simple number. A world of insights. Energy Score with Galaxy Al: One simple number. A world of insights. Devices shown: Galaxy Ring, Watch Ultra and Buds3 Pro Galaxy A features track data and requires a compatible Galaxy wearable device (sold separately), Samsung Health app and Samsung account. Products sold separately.
  • Text more seamlessly with RCS Messaging: * Send higher-res pics and videos * Join group chats * React to texts across OS Welcome to the chat! Finally! I'll send everyone photos from the concert last night. Image simulated for illustrative purposes. Actual UX/UI may differ. Availability of RCS varies by region and carrier. For cross-OS communication, all members must have RCS enabled. For Android, requires Google Messages. For iPhone, requires iOS 18 or later. Image quality may vary. Turn off "Send photos faster" within Google Messages Settings for higher resolution images. Reactions only available for text messages; photos and videos are not supported for cross-OS communication. Google and Android are trademarks of Google LLC.
  • What's in the box: SAMSUNG Galaxy S25 Ultra, S Pen, USB-C Charge Cable, Ejection Pin.
  • SamsungGalaxy S25 Ultra video 0 minutes 23 seconds
  • The Samsung Galaxy S25 Ultra with Now Brief video 0 minutes 40 seconds
  • Demonstrating Audio Eraser on the Samsung Galaxy S25 Ultra video 0 minutes 41 seconds
  • Using Seamless Actions Across Apps on the Samsung Galaxy S25 Ultra video 0 minutes 53 seconds
  • Unboxing the Samsung Galaxy S25 Ultra video 0 minutes 45 seconds
  • Buying Guide: Samsung Galaxy S25 Lineup video 1 minutes 37 seconds
  • Moving Data to the Samsung Galaxy S25 Ultra with Smart Switch video 0 minutes 42 seconds
  • Galaxy S25 Series, Galaxy AI video 1 minutes 37 seconds
  • Galaxy S Pen Titanium Gray 360 View video 0 minutes 10 seconds
  • Galaxy S25 Ultra Titanium Gray 360 View video 0 minutes 10 seconds

Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray

Model:
SM-S938UZTAXAA
SKU:
6612724
Highly rated by customers for:
$1,199.99
Save $100
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1590 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,590 reviews

  • Bought abd set up my phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and I love my phone. The lady was very excellent

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Amazing phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Best camera and awesome screen which has the best capability to display qhd pictures

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • brand new

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition. love it. the pphone was in inmaculate condition

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Excellence

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S25 Ultra is the perfect phone in everway and Best Buy is the best place to get one, plenty on stock, amazing customer service and plenty of incentives like a $200 gift card when you purchase. I strongly recommend going today!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • Nice Product ..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the whole , the size , display and camera from Samsung are excellent.

    I would recommend this to a friend

  • fun phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just traded my Note 8 for the S25 Ulta and it is fun to use. My Note 8 was great as well, but they stop making updates for it. I was told that after 7 years to update.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • Samaung

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mi samsung lo amo nunca lo cambiaria son lo maximo

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Amazing Pho e

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it have been with Apple for a long time and wanted a change havent had any issues with it so far.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great costumer service and very fast process.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Great cell phone best pictures quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and ways to take picture touchless and takes pictures

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend

  • Shepherd

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently a good product changing from Apple to Samsung. A lot to learn.

    I would recommend this to a friend

  • S25 ultra is the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my Phone Ultra S25.. i recommend it for sure. My s reen protevtor broke and they put a new one in a very willingly way..nice.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never expected like this this is great quick and super fast

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Love it so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung S25 ultra phone is way better than my Samsung Note 9. Easy to use, browsing the web extremely fast.

    I would recommend this to a friend

  • Samsung Ultra S25 256

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I'm happy with phone and Jay the guy that helped me on store

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Cellphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El mejor en tecnologia... hasta ahorita mejor y garantizado..

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Battery is bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good . I would recommended for all my customers to use

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Enjoying & learning more everyday.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the quality of this phone, even though I'm not quite used to all the many features it has. My other phone was much older. Ester, who helped me was the very best and I'm so grateful to her!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that I fell in love with this phone from the first moment I had it in my hands.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Samsung galaxy s25 plus

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone pictures the best zoom 100 %the best phone so far better than apple phone

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
Page 70, Showing 1,381-1,400 of 1,590 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.