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Customer reviews

Rating 4.8 out of 5 stars with 1598 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,598 reviews
  • Rated 5 out of 5 stars

    Best Buy ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products!!!Great service!!! FIVE STARS⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice and am enjoying my phone pictures good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgrade from a 21s to this one and he love's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new phone. It's very very funtional. Excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good attention from the seller, I definitely give him an excellent 10 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Tita

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have Been Waiting For A Really Really Long Time For These To Vibe Out And Finally Got 2 Of Them On The Release Date In Store. Super Happy With Them Both. Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best gift for my husband. He's very happy. The product is of excellent quality, and the store employees' service is the best. Thank you. I'm a regular customer of yours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S25 Ultra 256GB (Unlocked)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have Been Waiting For A Really Really Long Time For These To Vibe Out And Finally Got 2 Of Them On The Release Date In Store. Super Happy With Them Both. Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I am a proud owner of a Samsung/Android phone, having switched from an iPhone after 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift . Looks great and should hold the expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My coolest experience with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gadget that I’ll remember any smart phone lover should have a taste of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has a pixel 8 and I love my new phone especially the pen it's so cool toplay with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung s25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seems to have all the same issues as my previous samsung a53. The screen shuts down within a few seconds although set at the max of 10 minutes. The screen is hyper sensitive & jumps all over . I have to hit the back tab several times and perhaps it may go back...most likely not. For the price i expected much more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmyG, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We value your feedback as we continue to make improvements on our product line based upon our customer feedback. Your screen turning off early likely involves quickly checking your Screen Timeout settings. Here's how: Settings > Display > Screen timeout. Then, disabling features like Adaptive Brightness and ensuring Keep Screen On While Viewing is active. In regards to display sensitivity, please adjust your device's Touch Sensitivity in your settings. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    New excellent S25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good device for daily use and has clear images. I think it is not that heavy as they told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mobile i like more and the customer service is also good and the way they give respect i like a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old phone (Note 8) was truly beginning to show its age, so i went to this phone because it is the only one still offering a pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new galaxy ultry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek with nice ring tone, notification alerts and great stylus pen. Icons can be seen together with frequently used ones on easy to get to side bar. Power button is light touch for off and on. Never really dies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Best Buy's service and speed are unmatched! 100% recommended. Colonial Drive location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice switch from iPhone, basically the same features, but you do have to make sure you are compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and lot of options for buying phones including unlocked once thanks.

    I would recommend this to a friend