Customer Ratings & Reviews

Have been using S25 Ultra for past 3 weeks and it has been amazing experience so far. Switch from my old phone to this was smoother. Bestbuy also helped with price match to provide best deal for me.

Great product as always... I've always had a Samsung phone I've tried switching to a Google pixel but it lacked the Firepower under the hood, plain and simple Samsung sits on top of the cell phone world.

Very good phone. Never a dull moment while using it.

Good phone to use and the battery is good so i would recommend it

We love these samsung phones. They are so great. whoever sees this get you a Samsung ultra 25s.

Love all of the Samsung phones. This one especially, incredible product. Phone is fast, high tech, and extremely user friendly.

I really love my phone. It works really well. I'm impressed with the technology...

This is the most expensive cell phone. But it is too thick and more importly its touch screen does not work well. Touched a app call (green) button many times, no response. Input interface is not friendly.

Greate cell phone, usable for everything..........

Nice phone, works very well l, the camera is definitely the best

Really enjoyed it with the customer service and very sat

Luv my S25 Ultra. Salesman was patient and knowledgeable. He took care of everything and I walked out happy with my long overdue new phone. All of my phones over the years have come from BestBuy and never had any problems. I highly recommend the N. Olmsted , Ohio store.

Best buy provides outstanding products and prices. Love the new phone. Salespeople were outstanding set up and transferred old phone to new phone very fast.

Excellent Phone, works perfectly and without details until the moment of failures

great product, good deal. value for money. Good battery life. excellent camera

I really liked it more than my iphone 15 pro max. Good deal!!!

Great! Phone for a quality cell phone. 512 gig phone would ultimately be better

Nice screen and fast response. Looks great and like the pen

Excellent quality, advanced functionality compared to previous phones and excellent camera images

Its a big, bold phone. It has the SPen, It is almost like the S23 I had a few years back. That is kind of the problem. I guess I do not know what I was expecting. I decided to switch back from the iPhone 15 pro max (Long time android user, switched to the iPhone in early 2024 after like 10 plus years on android). Do not know what I was expecting, but I was fairly disappointed. The phone felt clunky. I had tried the Oneplus 13 previously for a few days a few months back and thought that was clunky, but man I do not know if it is just OneUI on the phone, because I have a Tab S10 series tablet, and love that thing, more than my iPad from 2 years ago. So much so that I actually bought the OP13, again, and am way happier. The battery on the s25 Ultra was horrible. I turned off background data for almost everything I did not need, restricted background apps from running, most apps, other than a few message/email apps and a few others, still horrible. Not impressed with the camera's, speaker audio really almost everything feels average to below average, even the screen, which Samsung is really know for, was really not all that amazing. Luckily I bought this on sale at $899. because man I would be even more disappointed if I had paid full $1299 for it. Unluckily, I am out of the return Window, which is my own fault, I knew from like day 3 that I was having some misgivings about it. Hopefully I can sell it on a market place for a decent amount. Again, there is nothing broke, nothing "Wrong" with it, I just feel it is not a good value.