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Customer reviews

Rating 4.8 out of 5 stars with 1068 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,069 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amezing sumsung galaxy d25 utra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How good is my new sumsung galaxy s25 itra .very amezing on camera .battery and of good quality i never see before

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone works very well and has everything I need, very good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive Camera Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it has been a great experience. The camera quality is outstanding—sharp details, vibrant colors, and excellent performance even in low light. The display is equally impressive, with bright, smooth visuals that make everything from videos to everyday use feel premium. Overall, it’s a solid phone with powerful performance and top-tier features. Definitely worth considering if you want a flagship device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Al-Driven Titanium Powerhouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra pushes the boundaries of smartphone technology with its sleek titanium frame, massive 6.9" Dynamic AMOLED 2X display, and the latest Snapdragon 8 Elite processor. Equipped with a powerful quad-camera system featuring a 200MP main sensor, advanced AI tools, and Galaxy Al features like Circle to Search and Gemini integration, it blends raw performance with intelligent innovation. With a 5,000 mAh battery, fast charging, built-in S Pen, and up to 7 years of software support, the S25 Ultra isn't just a phone-it's the ultimate Al.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Best Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My New phone The Upgrade Is Awesome Best Choice I Made In Choosing This Phone The Features Are Great I Just Love It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone that you can do everything with. Music, word documents, great picture taking in so much more. Has a super fast processor good amount of memory and Storage. So if you want Ultimate Experience you need to get the ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it - What a phone..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former iPhone user since the 2G. Was holding on to my 14pro and see what the 15/16 and now 17 would bring.. decided to jump ship.. no regrets. This is an amazing phone.. should e done it sooner. Matter of fact, sold the MacBook, 14pro, watch and air pods. I'm out of that ecosystem. The first few days was weird, but the more I understood it the easier it got. Love the freedom. Purchases this unlocked to use with Mint and even get better reception.. go figure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a pixel user since the Pixel 2, and I was looking for something better in the android universe. First off, this is a VERY nice phone. The screen is amazing with the best resolution and refresh rate. The anti-reflective coating is unique and a nice touch. The build quality is top notch and the processor is super fast. The coolest thing was the telephoto lense. The default Samsung keyboard had things I liked, but lacked other things. I found myself going back and forth between the Gboard and default keyboard. In the end, it still was lacking some features I like, despite being highly customizable. For longtime Samsung users, I think it's a great phone and has a great ecosystem too. I liked this phone much more than the iPhone pro 16 I used for a couple weeks. I went back to my pixel before switching to the OnePlus 13. Great phone, it just wasn't for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, feels brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with this open-box Galaxy S25 Ultra. The phone arrived in perfect condition, looks brand new, and works flawlessly. Amazing performance, beautiful display, and a great value for the price. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S21 and this phone is definitely a step up. The camera lenses on this phone are much better, providing excellent video quality even when you zoom in. Performance wise it works like a charm; the apps run smoothly. The AI features are also cool, especially if you like being creative. The downside of course is the cost, these flagship phones are ridiculous in price, this is the only reason the phone is not getting 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S25 Ultra delivers top-tier camera quality, super-fast performance, and all-day battery life. Its display is stunning, and the phone feels premium in every way. If you want the best Android phone of the year, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra 25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has proven to be exceptionally performant. Its processing capabilities are quite impressive for daily tasks. The overall user experience is smooth and responsive. I am very satisfied with its speed and efficiency. This phone has certainly met my expectations for performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung galaxy S25 ultra 2025

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best all rounder.been trying to get this phone for over a year-----.wow.so glad i was abke to from best buy.noy,am enjoying it.got everything i can think of.great length. Ease of use.camera great,style,use ,everything about this phone is it.❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went S25 Ultra and never looked back

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently switched from the Z-fold 6 to the S25 ultra. The phone is incredibly responsive and much more comfortable in your hand. The camera captures very detailed photos that seem to be more “true to life” than those of my wife’s IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with excellent display quality. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, works excellent, I haven't had any problems with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S25 ULTRA IS A MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so much glad im made the switch. Compared to my previous phone i had the s21 ultra so big upgrade for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fav so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. I upgraded from the S23 Ultra and by far it's the best phone I've ever had. It's slim and beautiful. Its got all the best features for work and school and I never lose it because it's so big

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S25 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade, switched from iphone and dont see myself ever going back

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goodbye Samsung, Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to give Samsung another chance after the S24 U failed me, just to learn they failed me again with this S25U. Got the 512Gb at a great deal $1099 and wish i could keep it but eventually had to return and i felt such a huge relief of the idea i will no longer be stuck with this phone. The experience was very inconsistent and unpleasant, especially the battery. It was just terrible and gave me terrible axiety everytime i look at the battery and seeing it drops unusually fast every other minute even with light usage and switching off tons of things in setting just to squeezy a little more of it out. Like many others have said, Apps UI is no match to iOS apps honestly. Everything just feels fragmented, outdated, unpolished and inconsistent. Many people might not notice this but to me the experience is everything. Camera was amazing but struggle a lot in low like conditions. Like i got this phone and use its 100x zoom specifically for zooming in shows and concerts but the quality was just terrible compared to a 25x zoom on iPhone. The good things about this phone is mainly its display, customization, and the freedom of Android in general. If you feel like switching from iphone like me, give it at least 2 weeks to see if it truly works for you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Mike, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy S25 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra offers a long-lasting battery life to keep you going all day. Its 5,000 mAh battery can last up to 31 hours of video playback before needing to be recharged. If you're experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Let us know if you would like any further assistance or if you have any questions afterward by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung