Customer Ratings & Reviews
- Model:
- SM-S938UZBAXAA
- |
- SKU:
- 6612725
Customer reviews
Rating 4.8 out of 5 stars with 1091 reviews
(1,091 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Camera4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung Galaxy S25 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The S25 Ultra is undeniably one of the most beautiful phones I've used. The weight distribution is fantastic, making it feel light in hand. The placement of the volume keys and side button is just right.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy S25 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The S25 Ultra is undeniably one of the most beautiful phones I've used. The weight distribution is fantastic, making it feel light in hand. The placement of the volume keys and side button is just right.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
S25 ULTRA IS A MUST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone so much glad im made the switch. Compared to my previous phone i had the s21 ultra so big upgrade for me
I would recommend this to a friend Rated 2 out of 5 stars
Goodbye Samsung, Again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to give Samsung another chance after the S24 U failed me, just to learn they failed me again with this S25U. Got the 512Gb at a great deal $1099 and wish i could keep it but eventually had to return and i felt such a huge relief of the idea i will no longer be stuck with this phone. The experience was very inconsistent and unpleasant, especially the battery. It was just terrible and gave me terrible axiety everytime i look at the battery and seeing it drops unusually fast every other minute even with light usage and switching off tons of things in setting just to squeezy a little more of it out. Like many others have said, Apps UI is no match to iOS apps honestly. Everything just feels fragmented, outdated, unpolished and inconsistent. Many people might not notice this but to me the experience is everything. Camera was amazing but struggle a lot in low like conditions. Like i got this phone and use its 100x zoom specifically for zooming in shows and concerts but the quality was just terrible compared to a 25x zoom on iPhone. The good things about this phone is mainly its display, customization, and the freedom of Android in general. If you feel like switching from iphone like me, give it at least 2 weeks to see if it truly works for you.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Mike, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy S25 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra offers a long-lasting battery life to keep you going all day. Its 5,000 mAh battery can last up to 31 hours of video playback before needing to be recharged. If you're experiencing less than ideal battery life on your device, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Let us know if you would like any further assistance or if you have any questions afterward by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
S25 Ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade, switched from iphone and dont see myself ever going back
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy-to-use and i can take great pictures There's so many features that i can change for my own like
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Awesome phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my phone. I have been using this for 3 months now the camera quality, is amazing! Everything about the phone, hardware and software are top notch! Good upgrade from s20
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
I would recommend this to a friend Rated 5 out of 5 stars
Love my new phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very much love my new phone. The features are awesome.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
I would recommend this to a friendRated 5 out of 5 stars
Convenience, screen, powerful and versatility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my older brother. He loves it. Large and gorgeous screen, really powerful chipset, Still comes with a S-pen. He’s a doctor and loves the feature to take quick notes and then the convenience of storing it away. He also likes the Samsung dex feature, where he can make presentations, read books on a larger screen without having to carry a laptop around.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung galaxy a 25 Tatiana
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best device I've ever bought. It was a gift for my mom, and she was thrilled with it. The customer service at Best Buy was excellent; it didn't take nearly as long as some phone companies that make you wait for hours. I would recommend them a thousand times over.
I would recommend this to a friend- Pros mentioned:Camera quality, Overall performance
Rated 5 out of 5 stars
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone pretty powerful and the camera is great!
I would recommend this to a friend Rated 5 out of 5 stars
Best ultra yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy S25 Ultra is a powerhouse. The display is stunning, the camera captures incredible detail even in low light, and the performance is lightning-fast. Battery life easily lasts a full day, and the S Pen adds real versatility. Premium in every way — Samsung nailed it again and good price for it at best buy
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Galaxy S25
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Phone! AI is terrific and has many new great features. The Camera is an excellent upgrade.
I would recommend this to a friend Rated 5 out of 5 stars
Total Powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from iPhone user for multiple years, decided to give Samsung a chance after having a Note 4 many years ago. I was bored with Apple so I wanted a change. The S25 Ultra is a total powerhouse. One UI7 is similar in ways to iOS, so it wasn't like I was lost. Very customizeable. Super impressed with the screen and the battery life. I use my phone for work and I'm coming home with 20-30% battery life still. I do miss some Apple Ecosystem perks but nothing to where I wanted to return this phone immediately. Will use it for a year or two and see how I truly feel about sticking with Android for the future.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
A True Flagship – Everything You Could Ask For!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy S25 Ultra completely exceeded my expectations. The camera quality is incredible, especially in low light, and the screen looks stunningly sharp and smooth. Performance is lightning fast, even with multiple apps open. The battery easily lasts a full day, and the titanium finish gives it a very premium look. Definitely one of the best Android phones out there right now.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Another banger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Great screen. Miss the Bluetooth S pen but it hasn't been that bad without it. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Self Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a dedicated Samsung user I got this devise as a birthday gift for myself as an upgrade from my Ultra 22 device. I am pleased with its speed and performance and would recommend to my family and friends to get this ASAP.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing Phone With a Few Small Trade-Offs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the performance, screen quality, and camera results on the S25 Ultra. It’s big but feels solid, and the new AI features are actually useful. I just wish the charging was a bit faster and the S Pen still had Bluetooth, but still a great buy.
This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
I would recommend this to a friendRated 5 out of 5 stars
You will love Samsung S25 Ultra!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new phone. It is great. I researched phones before I decided on this one. Speed, battery, pictures, everything is better than expected. Absolutely recommend it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my Galaxy S25 Ultra!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving my phone! Its been a while since I bought a new phone due to prices, but this one was worth it!
I would recommend this to a friend





















