Customer Ratings & Reviews

So I am a Samsung girl.....i had to switch to an iphone for a bit but i was sooo happy once i was able to come back to the Galaxy....i love everything about this phone so nothing is wrong with it in my opinion.

The best ever made. Perfect battery. No need to carry my charger everywhere. The camera is awesome too. I love it

Super nice phone, good for notes, exellent for work!!

So far I love it. This thing can be used in so many different ways. DEX is the best. If you can’t afford new buy used

Great phone, hardware upgrades from S24 Ultra are good and I like the new version of Android. The decision to remove support for the Bluetooth pen feature and gestures is VERY questionable though, seems like a very unnecessary omission and really takes points from this release.

Upgraded from a s22 Ultra. Definitely a worthy upgrade. Always been a Galaxy owner, and the s25 Ultra is a great purchase. Little sad about the s pen losing functionality , but it doesn't effect my day to day.

Grate phone. Camara its fantastic for my daily work . No problems.

Easy to use and also easy to use the camera. It has many features.

AMAZING PHONE all the features are just so convenient and make life easier !!! Battery lasts me alllll day

Awesome phone does everything that I need it to do and more

I ordered my phone from Best Buy online and had it ready for pickup the same day. The process was smooth, and customer service was responsive when I had a question. It’s one of the most reliable electronics stores I’ve used.

Best phone I've ever had. It's incredibly good. Thanks.

The Best Buy purchasing experience is bar none. The Best Buy Staff was very professional in answering my purchasing concerns. The Samsung Galaxy S25 Ultra is innovative technology that’s a pleasure to own.

Very happy with this phone. At first I thought it would be too big, but it works perfectly even with my little hands!

Phone has so many features. The price at Bestbuy beat out so many other stores. The sales rep was knowledgeable. The phone is light with a really clear screen.

Love this phone great features love the color and overall awesome great battery life awesome photos overall great

Samsung is always improving. I've waited 3 years to change my phone and I'm enjoying it. I love its camera and sound.

Amazing Phone, great customer service rep. The sales rep was able to get us the phone at a discounted price after doing some research and realizing there was an open box one that was recently returned.

I’m shocked when I get this Phone is super nice super handy the color very beautiful easy to work with. I highly recommend it.

There can be only two main stream brands in the mobile world Apple and Samsung. Remaining brands like pixel, motorola or oneplus may do one or two things better but will not have a maturity and consistency of an apple or a samsung product. I cant say its excellent in any feature but overall the device meets my expectations. UI/Ux are good. Hardware is excellent. Battery life and some unique features like Dex are great. Samsung had made it lighter and thinner compared to the last gen. Overall you can use this for a couple of years and keep trading in every two years as Samsung gives great trade ins. Ive have been upgrading every year with an average of 350$ per year from last five years. Best part about this phone is the trade in deals and DEX.