Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1502 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,502 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New phone purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reqllt good phone. Bartery lasts a long time couldnr of asked for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelnt

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product , every work very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eseentially new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked brand new. Works great would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excited about my phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product, I love the Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, innovation and display is a phenomenal,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good professional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good professional............................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, no issues so far. Wish you could still use the pen to take pictures like the previous year, though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. The sales staff in storevwere wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone. The camera is amazing. Like that it has a pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GALAXY

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. Love Samsung. After over 15 years with my old Samsung phone this phone is breathe of fresh air

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! Switched over from iphone and have no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente producto muy recomendable excelente servicio

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone i upgrade it from a Ulta 21s and i dont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its an awesome phone compared to my old phine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its everything I wanted. BEST BUYput it on sale 5 days after I bought it and they honored their price match guarantee and refund to me the diff.Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S25 ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say how good is the camera the best Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart AI features & software boost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the latest OS/UI and built-in AI support (via Galaxy AI, One UI 7 etc.), the phone adds convenient features: improved photo/video processing (noise reduction, better HDR/low-light, AI-based enhancements), smarter multitasking, and easier everyday help (e.g. notes, search, translation) right from the OS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best product in the best store at the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultra s25

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i lake it su much thank you for help wit my purchasi

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    Reviewed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cellphone betterthan iphone with battery,display screen hz

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BakhtiyarA, thank you for your wonderful feedback on your experience using the Samsung Galaxy S25 Ultra. We're ecstatic that we've met your expectations. If you would like to share any other feedback with us regarding your Galaxy S25 Ultra or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra Samsung