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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1509 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,509 reviews
  • Rated 5 out of 5 stars

    S25Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product..sleek style easy to use! Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Sacks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sacks of thebgreatvwhite in real for freal wpop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case that protects the phone and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those phone and I promise to shop with you again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iPhone to S25 ultra and there is a big difference. I am loving my Samsung and will not go back to apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great picture quality and battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy really is the BEST!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i let my wife talk me into coming here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone to buy from is Best Buy I love mines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes it...can't go wrong with samsung............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Good phone my wife loved it and excelent picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone of the world. A lot of better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved loved loved loved loved loved loved loved loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,I like the shape of the phone..satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S-25 ultra nice phone 256 GB lite weight best color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Store personals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone sales persons works for Verizon in the store. I have AT&T service and I was told my the salesman that they would show me where the phones are but Verizon customers come first. I asked for the store manger and was told he normal is not at this store because he runs more than one store. Not sure what that means. Had to go to At&T store to help with my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New droid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone my granddaughter will be very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camer lens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone itself the camera lens zoom needs work. I could but a camera for the same peoce and get better results whem zooming. Camera lenses needs work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DanielH, thanks for taking the time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your camera quality, however, we need more details regarding what may be occurring before we can do so. Please do not hesitate to reach out to Support if you would like additional assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good t9 br back in android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been an android user and i always love using the samsung brand, though its getting more expensive now a days

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. The facial recognition for screen unlock wouldn't record my face right out of the box. Genius Bar couldn';t fix it, said to call Samsung. Samsung customer support, if you can call it that, wanted me to do a factory reset, as though that were going to solve the problem when it didn't work new from the factory. Now they want me to take it in to a service center in downtown Boston, requiring me to both take time off from work and pay $60 to park. On top of that, they're already gearing up to deny a warranty claim, saying I must have done something to break it. They also acted like I was negligent from buying it from Best Buy, which they described as a third party seller. That's what I get from a $1,300 phone? I'm done with Samsung products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open box..better to be patient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s just alright...no firework!! Bought as open box..the price went cheaper on brand new on Samsung deals and more storage:(

    No, I would not recommend this to a friend