Customer Ratings & Reviews
- Model:
- SM-S938UZBAXAA
- SKU:
- 6612725
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months after buy this phone the battery will not hold a charge and the phone ringer stopped working. Absolute piece of junk. Buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day WayneS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. Thank you for being an unwavering Samsung customer. - Debra
Customer service bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was to be unlocked. But not. 1 hour hassle. Don't buy unlocked.
I would recommend this to a friend- Pros mentioned:Overall performance
Store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great the store is trash i dont receive my best buy points in certificate
I would recommend this to a friend Bla bla bla
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thinking of bringing it back, as the Samsung galaxy s25 ultra with 512g is same price as 256g. Bla
No, I would not recommend this to a friendGot a refurbished phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy charged us for new phone and sold us faulty product it's refurbished phone can't keep up with battery power best buy customer services getting worse, not recommend to purchasing samsung phones from best buy
No, I would not recommend this to a friendMy nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enjoying the phone lost a bunch of stuff from my note 10
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MichaelH, thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to check out, "Content that can be transferred with Smart Switch" if you would like assistance resolving what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please let us know by reaching out to Support. Thanks for being a valued Samsung customer. - Debra
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t able to return item at 17 days of having it. Ridiculous. It was brand new as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SherilT, thank you for reaching out to share your experience with using the Samsung Galaxy S25 Ultra. Your thoughts and critiques allow us to make improvements on the functionality and performance of our product line. Without having any details available regarding what you may be experiencing with your Galaxy S25 Ultra and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like assistance with troubleshooting your device or if you would like any further assistance. Thanks for choosing Samsung! - Debra
Not very good.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Just a few months ago, I had it and it already had a black spot on the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings RaikolL, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S25 Ultra. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Blank or black display on a Samsung phone or tablet" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Worst service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It should never take D near 3 hours to get a new phone. Worst service ever. They will waste your time and not ever care about it. They will screw up and just make you wait. They should give you something for waiting so long for there screw ups.
No, I would not recommend this to a friendDONT be ORESSURED INTO BUYING THIS INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pressured into buying this - and am having difficulties in trying to cancel it
No, I would not recommend this to a friendIt has a noise internally when shaking the phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had another friend that owns samsung and when tou ahke the phone near the camera area theres a loose pin noise.
I would recommend this to a friend- Pros mentioned:Battery life, Camera quality
A great phone witv mesmerizing screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is seriously impressive, with a camera that blows everything else away. The screen is also stunning, making videos and games look fantastic. Plus, the battery life is a game-changer, lasting all day without a problem. Honestly, you won't be disappointed with this upgrade, it's a total winner. Overall, I highly recommend it!
I would recommend this to a friend - Pros mentioned:Camera quality, Processor speed
awsome samsung s25 ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awsome samsung s 25 ultra super fast phone awsome screen quality beutifull cameras the best of the best. im in love with my samsung galaxy s25 ultra highly recomended
I would recommend this to a friend - Pros mentioned:Design
I recommend this phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone. Slim and sleek and big screen with all the right features
I would recommend this to a friend - Pros mentioned:Camera quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband Loves this phone. The camera is great and the Stylus makes it great to Edit pictures.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for my father. It is excellent nothing beats it
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, the best of the best. Absolutely the top tier phone to own at the moment.
I would recommend this to a friend - Pros mentioned:Camera quality
Galaxy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best cell phone out in the market at this time would not change it for any other brand... The camera 100/10!!!!!
I would recommend this to a friend - Pros mentioned:Camera quality
Cell phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He brings the best camera of all the phones, I love taking pictures of everyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded our Samsung A51 to the S25. WOW what a difference!!! Great phone
I would recommend this to a friend