Customer Ratings & Reviews
- Model:
- SM-S938UZSAXAA
- SKU:
- 12067534
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
to a friend
Cell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best cell phone I have ever bought is the best
I would recommend this to a friendBest phone from the best store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this phone and the customer service from best buy was amazing thank you
I would recommend this to a friendBest S series mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim compared to s24. Integrated AI features makes it worth the price
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful personal choosing a proper product for my wife an offer good incentives to purchase it.
I would recommend this to a friendAmazing customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone amazing customer service very helpful would recommend to everyone
I would recommend this to a friendBest Buy really has it all!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the coolest phones ever. I will never go anywhere else for my devices.
I would recommend this to a friendQuality phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got it need a new phone bad. Its GG oing to last me a while
I would recommend this to a friendBest Buy the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth it to spend this money on it. Good best bay service
I would recommend this to a friendSick phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price. Love the perks of being a member
I would recommend this to a friendDisappointing Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the Samsung Galaxy S25 Ultra, but unfortunately, it has been a major letdown. Despite all the hype and premium pricing, the phone falls short in several key areas. First, the performance is surprisingly inconsistent. For a flagship device, I expected smooth multitasking and lightning-fast app launches, but instead, I’ve experienced frequent lagging and occasional crashes. It's simply not what you expect from a phone that’s supposed to represent the cutting edge of Android technology. Battery life is another huge disappointment. Even with moderate use, I find myself scrambling for a charger halfway through the day. For a phone that's advertised to have an all-day battery, this is unacceptable. The camera — usually Samsung’s strong suit — also misses the mark. Photos often come out over-processed and lack the natural sharpness and color accuracy I was hoping for. Night mode struggles with clarity, and zoomed-in shots are almost unusable. Design-wise, while it looks premium at first glance, the phone is surprisingly uncomfortable to hold for long periods, and it feels bulkier than it needs to be. The software doesn't help either; One UI feels bloated, with a lot of unnecessary features that slow the phone down rather than enhance the experience. Overall, the Samsung Galaxy S25 Ultra feels like a rushed, overpriced product that doesn't live up to its promises. I expected a top-tier experience and instead got frustration. Definitely not worth the upgrade.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MenaA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your Galaxy S25 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings-->Galaxy AI. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
Galaxy s25
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this new toy for 3 days now and I can say it's really worth the switch from Iphone.
I would recommend this to a friendSamsung galaxy s25
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customers service, help with the decision to purchase the Samsung galaxy s25
I would recommend this to a friendGood price mid pen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It food phone bit the pen i wiah could have been better but for aure buy your phone or tech at beat but the prices dont even come close
I would recommend this to a friendIdeal for technology lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love technology and how practícal it is, wich si womderful.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. The pickup was very smooth. Highly recommend.
I would recommend this to a friendGreat device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product the I love the screen size and the light weight of the phone
I would recommend this to a friendSamsung s25 ultra
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me gusta mi nuevo teléfono Samsung s25 ultra gracias
I would recommend this to a friendMy self
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was knowledgeable. I was pleased with him
I would recommend this to a friendSAMSUNG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, I like it, happy with Samsung galaxy s25
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service very kind and answered all the questions
I would recommend this to a friend