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Customer reviews

Rating 4.8 out of 5 stars with 1091 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,091 reviews
  • Rated 4 out of 5 stars

    Features advertised are not found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The learning curve with new devices is always a bit frustrating for me. This is similar to my previous Note 10plus but settings and common functions I still haven't mastered. It larger in size, than some like but I like the size. Features advertised like eliminating sound from videos, and others I have yet to discover. Perhaps a follow up review in a few months could be more accurate. It times out too quickly and I cant find the adjustment. I have to keep tapping the screen even to transfer a name or number goes dark 15 seconds. Annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The smartest Cell Phone I have owned so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best purchases I have made this so far, with the use od AI on my phone i can do so many things I coukld not on any previous phone I owned this S25 is so versatile you can work with your computer and use your phone on nthe same screen. I love this ease of technology for my College needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ive had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 2 months and im loving the s25 ultra.....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone that I have ever had. The pictures it takes are incredible. Everyone comments how great my pictures are now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a very good camera, and it has enough storages. Havent had any problem since I started using it it works so perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've Had So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, a quality phone from Samsung. Great camera quality, bright and clear display with fast refresh rate, I've been using my phone with all the apps and haven't charged it in 20 hrs. Also the customization is top-tier. The only thing I am having issues with is the stylus pen but that may be error user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera ready!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of Samsung, but I just say I love this phone. Camera quality alone makes it a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my wife and we love it , has a lot of features but the camera is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived on time , the purchase was easy and smooth Best buy is the best to purchase electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy new phone for travel and camera loop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wasting time and money at Back Market we went to Best Buy and the sales person had same and transfered data from old to new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best ever Samsung that i use it’s really recommended for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautifull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agile, beautiful, and above all its camara a d IA, phenomenal very sharp and true to life display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the attention of the store I recommend them with my eyes closed..thank you for your excellence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has lot more things you can do on it. The best part is the camera it takes awesome pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this as a gift for my son on his birthday in june 2025 and he loves everything about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The perfect phone, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect phone, but Samsung did away with the S-Pen Bluetooth technology. It is extremely well-made, it's fast, and the One UI user interface is awesome; otherwise, I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had not only a great deal, but the device was everything I was expecting and more! Best purchase i've made in awhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S25 Altura is the best Samsung ever it’s recommended to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you BB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The service was fast, friendly, and exactly what I needed.” “I love how easy the platform is to use. It saved me so much time.” “Excellent support — they helped me solve my issue in minutes!” Thank you Best Buy….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with great quality of system. Samsung makes really good phones. Little bit overpriced compere to some of Chinese brands. It's the second galaxy in my use. Recommend it

    I would recommend this to a friend