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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 783 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone for a few months now and I am a fan so far. Took me a while to stop locking the phone when want to make the volume louder since I was used to the Google phone button layout. Camera quality is amazing the zoom is wild.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone to Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Phone, Made switch iPhone. After a few months with this galaxy i have not looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is of good quality and has worked perfectly for me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box one with the excellent option and it surprised me how clean and brand new it looked, no scratches or anything and everything seems to be working great, love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S25 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. The crystal clear pictures it captures are one of my favorite features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone bought at "Best Buy " I've never had a problem with any of my previous phone purchases at Best Buy, it's why I continue to trust them with all my Tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new s25 ultra the camera is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera excellent battery life i get about 20 hours of heavy use before i need to charge it and it charges in less than hour from 5 percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StyleN profileN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had a note phone and ultra models the camera system is hands down second to NONE! Love these phones. This time i was smart and purchased the unlocked model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra is perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here's a shorter version: --- Samsung Galaxy S25 Ultra – Amazing! Bought it from Best Buy and I’m seriously impressed. The display is stunning, the camera is next-level, and it’s super fast. Battery lasts all day, and charging is quick. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect my phone, I love shopping at this store. The service is amazing, the staff is very friendly, and they're very understanding when dealing with customers who don't speak English. They're the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty much a S24 without the pointy corners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a S24 without the pointy corners. A solid phone but not worth upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loving the new s25 ultra i had the s24 ultra and the only big difference to me was the pen the pen on the 24 is better then the 25 but other than that its a fantastic phone and if you have a iphone just turn it in get a Galaxy phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung S25 ultra! I have been an Iphone user for a long time and was hesitant to switch to android but I'm extremely satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is on the next level on quality, it has no competition at all, like you can't compare it with any smartphone in 2025.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone of the future!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over from the fruit company and it's one of the greatest decisions I've made, couldn't be happier with my new S25 Ultra !! Also the Ai features on this phone are next level, in the included photos you can see the Ai make my cousins juice pouch disappear out of his hand, pretty crazy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celular

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for offering excellent customer service. I always find what I need, and with seasonal kindness from the staff. Thank you for training very well. I am happy to be part of Best Buy's customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, ease of use, highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best-in-class compact Android design. Snapdragon 8 Elite delivers elite performance. Bright, smooth 120Hz display. Highly recommend anyone who is looking for android.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The pictures this phone can take

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how I love this phone, I was stopped at a light and decided to take a picture to see good of camera it was and I was bllown away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best from Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos are great. Battery life is also great. The spen is a great feature. The only con is it is a bit big. But, some people like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I've made. My favorite things about the phone are the camera quality and the storage. Samsung all the way!!

    I would recommend this to a friend
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