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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1668 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,668 reviews
  • Rated 5 out of 5 stars

    S25 Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone, easy to use, even with hearing aids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hotrod phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always... I've always had a Samsung phone I've tried switching to a Google pixel but it lacked the Firepower under the hood, plain and simple Samsung sits on top of the cell phone world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using S25 Ultra for past 3 weeks and it has been amazing experience so far. Switch from my old phone to this was smoother. Bestbuy also helped with price match to provide best deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good phone

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good quality phone for a gift for my wife she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This is a premium segment phone, of good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium segment phone, of good quality. I like Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Step Up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came time to upgrade our phones, we actually were drawn in by other phones that were on sale; but they were not in stock. We wanted a lot of memory, because we take a lot of pictures and videos. We selected this phone mostly because it was in stock, and we needed to upgrade prior to going on vacation. It was more money than we wanted to spend, but in the end, we are very happy with these phones. Don't really use the pen feature, but may have to look into it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the place to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my S25 Ultra. Salesman was patient and knowledgeable. He took care of everything and I walked out happy with my long overdue new phone. All of my phones over the years have come from BestBuy and never had any problems. I highly recommend the N. Olmsted , Ohio store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It has good quality camera and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone and mini pc too overall better than the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far am loving my new S25 ultra still have some more features to setup but so far no complains here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra in my opinion is the best phone out. This phone is great for the business oriented person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. I love. I recommend it 1000%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone runs great. The only issue I have had is Ive nudged the pen it has fallen out. Battery is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has an excellent camera; I love taking photos with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy; she loved the phone—the system, the camera, and everything the phone does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the Samsung phones. This one especially, incredible product. Phone is fast, high tech, and extremely user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHOW ME THE MONEY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREATWORKS GREATWORKS GREATWORKS GREATWORKS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provides outstanding products and prices. Love the new phone. Salespeople were outstanding set up and transferred old phone to new phone very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone Me and my family use samsung Galaxy ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Therrrrrrr Great!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these samsung phones. They are so great. whoever sees this get you a Samsung ultra 25s.

    I would recommend this to a friend