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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1590 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,590 reviews
  • Rated 5 out of 5 stars

    Great Best Buy service & great Samsung innovation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy purchasing experience is bar none. The Best Buy Staff was very professional in answering my purchasing concerns. The Samsung Galaxy S25 Ultra is innovative technology that’s a pleasure to own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best ever Samsung that i use it’s really recommended for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Phone, great customer service rep. The sales rep was able to get us the phone at a discounted price after doing some research and realizing there was an open box one that was recently returned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mobile. Bestbuy service, easy app and you will get good deals. Recommended to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big phone size & multiple cameras. S pen can be useful during games or if your bored & want to doodle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung s 25 ultra I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, without a doubt. Operation, the excellent functions it has with AI, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works even better. Quick and easy will be buying again from here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ive had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 2 months and im loving the s25 ultra.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfull product from Samsung. This is only answer to iPhones from android. If not best , but better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I highly recommend it. Great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best smartphone I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product is a beast very happy Samsung, always says it all with very good products, making its customer happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent phone, most people cant go wrong with this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, one thing that was a step back from previous year is shutter button on the s pen for camera, please bring it back

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung galaxy s25 is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isvgreat camera omg the zoom i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The smartest Cell Phone I have owned so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best purchases I have made this so far, with the use od AI on my phone i can do so many things I coukld not on any previous phone I owned this S25 is so versatile you can work with your computer and use your phone on nthe same screen. I love this ease of technology for my College needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and color with clear case. It comes with stilus very convenient. Camera is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very happy with his new phone! He always had google phones in the past and they never lasted long... I've always had awesome luck when it came to Samsung phones/products and have always been extremely happy and satisfied with them! He's pretty pleased with the switch to Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I am always a Samsung fan. New phone has better features and no curved anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera! Love the little pen. Still working on managing all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone you could own rn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ai editing software is so good i dont need to purchase a paid editor with premium features. Because samsung gives you them for free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this from iPhone, and its way better. The whole experience is just more.

    I would recommend this to a friend