Customer Ratings & Reviews
- Model:
- SM-S938UZSAXAA
- SKU:
- 6612727
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.
This summary was generated by AI based on customer reviews.
Best Buy the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth it to spend this money on it. Good best bay service
I would recommend this to a friendQuality phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got it need a new phone bad. Its GG oing to last me a while
I would recommend this to a friendQuite an upgrade from my nokia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek but quite capable. Has a good enough battery life too
I would recommend this to a friendAmazing customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone amazing customer service very helpful would recommend to everyone
I would recommend this to a friendFavorite Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone ive ever purchased, coming off the s21 Ultra. Great device
I would recommend this to a friendGood price mid pen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It food phone bit the pen i wiah could have been better but for aure buy your phone or tech at beat but the prices dont even come close
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful personal choosing a proper product for my wife an offer good incentives to purchase it.
I would recommend this to a friendIt's good with best deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent product and love it with best deal
I would recommend this to a friendLove my phone s24 ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone battery life is amazing and the screen. No any problem so far
I would recommend this to a friendBest Buy really has it all!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the coolest phones ever. I will never go anywhere else for my devices.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.El mejor telefono .. una espectacular camara y su variedad en actualizaciones
I would recommend this to a friendNada
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent phone I love it good quality camara is very good
I would recommend this to a friendSamsung - Galaxy S25 Ultra 256GB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Has everything you my need will in a smart phone.
I would recommend this to a friendHuge upgrade from iphone 11 pro max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good. I upgraded from an iphone 11 pro max. Battery life needs me work though.
I would recommend this to a friendDisappointing Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the Samsung Galaxy S25 Ultra, but unfortunately, it has been a major letdown. Despite all the hype and premium pricing, the phone falls short in several key areas. First, the performance is surprisingly inconsistent. For a flagship device, I expected smooth multitasking and lightning-fast app launches, but instead, I’ve experienced frequent lagging and occasional crashes. It's simply not what you expect from a phone that’s supposed to represent the cutting edge of Android technology. Battery life is another huge disappointment. Even with moderate use, I find myself scrambling for a charger halfway through the day. For a phone that's advertised to have an all-day battery, this is unacceptable. The camera — usually Samsung’s strong suit — also misses the mark. Photos often come out over-processed and lack the natural sharpness and color accuracy I was hoping for. Night mode struggles with clarity, and zoomed-in shots are almost unusable. Design-wise, while it looks premium at first glance, the phone is surprisingly uncomfortable to hold for long periods, and it feels bulkier than it needs to be. The software doesn't help either; One UI feels bloated, with a lot of unnecessary features that slow the phone down rather than enhance the experience. Overall, the Samsung Galaxy S25 Ultra feels like a rushed, overpriced product that doesn't live up to its promises. I expected a top-tier experience and instead got frustration. Definitely not worth the upgrade.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MenaA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet freezes and crashes," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your Galaxy S25 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings-->Galaxy AI. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra
Samsung ultra s25
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Working nicely and good battery backup.
I would recommend this to a friendBest phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this phone, i recommend this to anyone
I would recommend this to a friendOver the top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sleek body, lots of new features from Samsung.
I would recommend this to a friendNice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few months and so far its been a nice phone to have.
I would recommend this to a friendProduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is really big and the screen is really good.
I would recommend this to a friend